Accomplished Test/QA Analyst with expertise in client interaction for effective bug tracking and reporting, along with thorough functional testing within staging environments. Demonstrates a strong proficiency in test automation, particularly using Cypress and JavaScript. Skillful in the creation of comprehensive documentation, such as manuals and test plans, and the development of detailed execution strategies. Capabilities include risk identification, analysis of potential business rule failures, and the provision of system training and updates. Well-versed in utilizing tools like TestLink, ALM Octane, Jira, and Azure DevOps, along with a solid understanding of BDD (Behavior-Driven Development), Gherkin syntax, Slack communication, and Agile methodologies.