The creator and researcher behind the HEAR project (Helping Everyone to Actively React) is an individual with a robust background in Information Systems, exemplified by a degree from Uninabuco and further complemented by postgraduate studies in databases. Additionally, they hold a master's degree in Software Engineering from Escola CESAR. Their professional journey includes serving as a technical leader for a software development team, and they possess expertise in systems analysis, data administration, business requirements, and technical support. Their specialization as a SQL Server Database Administrator spans versions 2008 and 2014, and they have significant experience in business intelligence analysis.