With extensive experience in gathering and specifying IT project requirements, the expertise encompasses developing tailored solutions for process optimization, business mapping, and thorough analysis. Proficiency in overseeing projects spans from initial conception and requirement collection through development support, acceptance testing, implementation, and post-implementation system evaluation. Capable of serving as the central project liaison, certifications include SMC®, KMP® I, OKR, MGM 3.0, and CSPO®.