Graduate in Accounting with further specialization in Product Management and currently engaged in English studies. The professional trajectory commenced in Technology in 2011, initially as a User Support specialist. Career progression has included roles such as Support Manager, Systems Manager, Business Analyst, and presently, Product Owner. In this capacity, the focus is on directing self-service product initiatives across the Wholesale, Retail, and Home Center segments. Dedicated to the role, there is a continuous commitment to seeking improvements that enhance the value of delivered outcomes.