Certified Scrum Foundation Professional recognized for expertise in process mapping, user story creation, and the development of flowcharts, procedures, work instructions, forms, and reports. Proficient in constructing spreadsheets, schedules, and presentations. Skilled in Kanban and well-versed in Scrum ceremonies, with solid knowledge in software testing fundamentals and programming logic, including COBOL MFE and SQL. Demonstrated proficiency in risk management, currently enhancing English language skills to an intermediate level through private instruction. Leadership capabilities strengthened through coursework in leadership in uncertain times, management and leadership principles, and additional training in programming logic. Competent in Lean Six Sigma methodologies and well-versed in the impact of IT on business operations and IT management concepts.