Certified Agile Transformation Agent and Team Engager with a focus on client-centric approaches and metrics. Possesses extensive knowledge in agile frameworks such as SCRUM and Kanban, alongside expertise in Portfolio Management through systemic thinking. Applies OKRs and specializes in agile metrics, utilizing tools like Feedback Canvas and Feedback Wrap from Management 3.0 to enhance team performance through empowerment and individualized skill coaching.

Leads projects that prioritize intellectual capital development, learning, business innovation, and customer satisfaction. Experienced in benchmarks and measurement, process mapping using BPMN, and process monitoring. Proficient in applying project management methodologies to achieve high predictability in performance goals.