A dedicated technology enthusiast and advocate for human development, this professional focuses on creating a respectful and healthy work environment that fosters collaboration and collective growth. With over a decade of robust experience in metrics, support, and project management, there is a strong commitment to the agile journey, emphasizing Kaizen and continuous improvement. The work is guided by meaningful metrics that add value while prioritizing the human aspects of teamwork and collaboration. Expertise includes solving complex problems, with strong skills in negotiation and conflict resolution. Additionally, there is a passion for teaching, training, and mentoring, alongside an eagerness to learn new methodologies, tools, and techniques.