André C.
Program Manager

Skills

Microsoft Power BI

Projectmanager

Microsoft Project

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Bio

Skilled in strategic analysis and data management, with a proven ability to prepare management reports that inform strategic decision-making. Responsible for overseeing and analyzing Satisfaction Surveys results in Shared Services, ensuring high-quality and accurate information for leaders and managers. Recognized for leading strategic meetings to present and discuss outcomes, fostering alignment and collaboration among multidisciplinary teams. Committed to innovative solutions for enhancing data accessibility and interpretation, developed automated organizational processes that optimized operational efficiency. Proficient in creating dynamic and intuitive dashboards using Power BI, facilitating clear and effective visualization of key metrics. Additionally, actively monitored organizational OKRs and KPIs to measure performance and align strategic objectives while contributing to the continuous improvement of data quality for informed decision-making.

Analyst of Governance and Control II | Performance | Shared Services Center
4/1/2024 - 8/1/2024

Responsible for preparing management reports to support strategic decision-making, creating and analyzing results from satisfaction surveys, and facilitating strategic meetings for alignment among multidisciplinary teams. Focused on improving data accessibility and interpretation through the development of automated organizational processes and dynamic Power BI dashboards to enhance operational efficiency.
Projects and Processes Analyst
4/1/2018 - 3/1/2024

Conducted performance indicator analysis, improved productivity through revised flowcharts, and automated customer journey processes. Managed corporate projects, updated service portfolios and pricing, and identified operational bottlenecks while leading a sustainability project recognized by the UN.
Intern
8/1/2017 - 12/1/2017

Handled the process of company registrations, conducted satisfaction surveys, revised billing methods, and created indicators for sector control. Analyzed financial statements to monitor clients' financial health.
Administrative Assistant
7/1/2016 - 7/1/2017

Mapped financial, administrative, and logistical processes, negotiated with suppliers, and controlled inventory. Responsible for cost analysis, collection planning, and the issuance and tracking of invoices, while also managing logistics planning and routes.

Production Engineering at Estácio
2015 - 2023

Welding Inspector Course - CIS, Level 1 at Brazilian Welding Technology Foundation
5/1/2014
English as a Second Language at SELC English Language Centre Canada Ltd.
12/1/2017
Mechanical Technical Drawing with Autocad 3D at SENAI - National Service for Industrial Learning
5/1/2016