Barbara P.Product Manager
Skills
Experienced Product Manager with a specialization in leading solutions across various phases of the digital product development cycle, particularly those with extensive interdependencies. Expert in understanding customer needs, identifying issues, and deeply analyzing business contexts, with practical experience in healthcare products, banking solutions for financial institutions, and platforms for financial analysis automation.
Dedicated to fostering respectful, clear, and solid interpersonal relationships, promoting collaboration and close team engagement to nurture a sense of ownership and empowerment. Prioritizes work environments that offer autonomy and growth, supported by robust systems.
Driven by a passion for contributing to organizational success and customer satisfaction, with a track record of recognized performance outcomes.
Committed to continual professional development, currently enhancing expertise through Product Management training focused on management techniques, tools, and product culture. Actively developing soft skills through courses and mentorship, with a particular focus on communication and teamwork.
Eager to advance within the dynamic industry landscape, continuously seeking opportunities to learn, grow, and push boundaries.
The term Product Manager is not an educational institution, instead, it is a job title. If you meant something else or have another query regarding educational institutions, please provide more details.
11/1/2023 - Present
Developed expertise in specifying new features, use cases, and user stories while ensuring alignment and prioritization with the engineering team. Demonstrated a strong capacity for identifying customer needs and launching new features and MVP releases through the application of discovery methodologies in collaboration with UX designers. This collaborative approach led to a significant increase in Monthly Recurring Revenue (MRR).Product Owner
2/1/2021 - 10/1/2023
Specialized in constructing and tracking product roadmaps aligned with business objectives, prioritizing and managing the development backlog, and applying prioritization methods and trade-offs. Developed expertise in preparing and tracking product roll-outs and managing the entire product lifecycle, including discovery, design, and execution. Demonstrated proficiency in data analysis, MVP development, and launching new features and products. Managed cross-squad deliveries and ensured compliance with regulatory bodies such as the Central Bank and the Federal Revenue Service.
Crafted solutions to meet market and customer needs while collaborating with multidisciplinary teams composed of developers, QA engineers, coordinators, DBAs, software architects, and managers. Served as the primary communication facilitator between internal/external customers, including sales, service, and customer success teams. Maintained alignment with senior management to accurately translate needs to the team. Employed data and metrics to make informed decisions through the analysis of KPIs such as throughput, cycle time, lead time, and aging.
Participated in agile ceremonies, conducted Kanban methodology rituals, and documented and reported learnings, results, and best practices. Expertise in specifying new functionalities, creating user stories, prototyping, and defining scope. Managed stakeholder communications to keep all interested parties informed about product progress. Identified opportunities to expand product usage through market and competitor analysis, bringing innovations and improvements. Monitored OKRs and participated in setting objectives and success metrics.
Collaborated with coordination in team planning and workflow management. Played a leadership role within the team, focusing on motivation and empowerment to tackle daily challenges. Daily use of tools such as Jira, Miro, Confluence, Trello, Zephyr, Bizagi, and GUI Design to facilitate workflow and communication.Test Analyst
1/1/2020 - 2/1/2021
Gained expertise in test planning, including writing and executing test scripts to ensure software quality and reliability. Demonstrated ability to record and report system non-conformities accurately. Provided support to the Service team and customer service for specific and urgent demands, showcasing problem-solving skills and technical support capabilities. Played an integral role in system implementation, contributing to the seamless deployment of new systems. Utilized Jenkins for the generation and publication of software versions, ensuring continuous integration and delivery.Test Analyst
4/1/2018 - 1/1/2020
Planned, wrote, and executed test scripts, and recorded and reported system non-conformities. Gained expertise in Test Case Management and Testing through Testlink. Facilitated team support and training for new employees, ensuring seamless integration and knowledge transfer. Managed database updates and aligned with the Product Owner concerning team activities. Monitored tasks using Azure DevOps and provided client support during the homologation process. Demonstrated proficiency in agile methodologies, specifically Scrum, by organizing and leading Scrum ceremonies.Systems Support Analyst
2/1/2015 - 4/1/2018
Spearheaded the training, deployment, configuration, and approval of ERP systems, ensuring seamless integration and functionality. Conducted version updates and managed the validation of fiscal files, including SPED ICMS and PIS/COFINS, maintaining compliance with regulatory requirements. Effectively handled incident management using OTRS, resolving technical issues and minimizing downtime. Provided customer service support via email and telephone, ensuring user satisfaction and facilitating smooth operations.Intern
12/1/2014 - 2/1/2015
Acquired expertise in issuing and filing invoices, as well as receiving, processing, and filing billing slips from both clients and suppliers. Gained experience in invoicing and accurately recording accounts payable and receivable, ensuring financial transactions are documented properly. Developed skills in sending bills to the bank, handling electronic financial transfers with efficiency. Took on the responsibility of maintaining the company's website, ensuring that it remained up-to-date and functional.Analyst
1/1/2011 - 11/1/2014
Gained expertise in customer service operations including the opening of checking accounts, processing stop payments for checks, handling returned checks, and facilitating loans. Specialized in discounting checks and managing duplicate bill payments. Delivered installation and support services for client access to Sicoob's billing software, ensuring seamless integration and user training. In the registration sector, managed the registration of new checking accounts, renewal of account registrations, and maintained organization of essential documents and signature cards. Developed proficiency in the loan sector by overseeing the registration, settlement, and amortization of loans, ensuring accurate and timely financial transactions.
Information Technology Management at Western Paulista University
2013 - 2016Computer Technician at ETEC – Paula Souza Center
2007 - 2009Software Engineering with Emphasis on Quality and Software Testing at UNICIV - VincIT Innovation Center
2020 - 2020
Day-to-Day Product Management Mentorship at Casa de Produto
9/1/2022Product Management Workshop at Casa de Produto
8/1/2022Product Owner: Paper, Artifacts and Ceremonies. at Wildtech
5/1/2021Agile Management: Leading Change in an Agile Environment at Alura
12/1/2020Requirements Engineering: How to Elicit, Document, and Validate at Alura
12/1/2020Scrum Foundation Professional Certificate (SFPC) at ScrumFoundation- CertiProf
6/1/2020Certified Tester Foundation Level CTFL at BSTQB
2/1/2020Six Sigma: Methodology for Process Improvement at Alura
1/1/2020Software Quality Management Part 1: The MDS Document at Alura
12/1/2019Quality Assurance Fundamentals: TestPlan and Best Practices at Alura
12/1/2019Scrum Fundamentals Certified at ScrumStudy
6/1/2019Scrum Part 1: Manage Your Project in an Agile Way at Alura
4/1/2019Scrum: Agility in Your Project at Alura
12/1/2018Agile Methods: Introduction at Alura
9/1/2018ITIL® Foundation Certificate in IT Service Management at Exin - Axelos
3/1/2016
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