Bruna D.

Product Manager

Project Leader
8/1/2023 - Present

Planned, organized, and executed actions related to 11 Squad projects, ensuring timely identification and resolution of potential problems. Defined and implemented metrics to evaluate team productivity levels, monitored project deliveries, and maintained adherence to scope, cost, and schedule. Conducted continuous monitoring of project indicators and effectively coordinated stakeholders, presenting hourly reports to keep all parties informed. Managed conflicts and facilitated clear communication of decisions, ensuring smooth project progression and alignment with goals.

Product
9/1/2022 - 7/1/2023

Managed product development in the Innovation team, focusing on AI products, and ensured alignment of marketing activities and strategies through meticulous coordination. Led the strategic planning initiatives alongside directors, contributing significantly to the development and execution of strategic plans. Designed and implemented performance indicators to track progress and measure success. Maintained continuous collaboration with stakeholders by organizing and conducting regular meetings to ensure alignment and effective execution of activities.

The term Product Manager is not an educational institution, instead, it is a job title. If you meant something else or have another query regarding educational institutions, please provide more details.
3/1/2020 - 7/1/2022

Handled the entire product lifecycle from discovery to delivery, including product and feature launches. Developed and managed the product backlog, prioritizing demands based on stakeholder needs and business goals. Engaged in constant testing, creating hypotheses, understanding biases, and making impactful decisions. Collaborated with IT, Operations, and Sales teams, and conducted meetings with stakeholders and cross-functional teams. Conducted and analyzed both qualitative and quantitative research to inform decision-making. Proposed results-focused solutions to various problems. Coordinated operations to ensure productivity and effective resource management, while supervising day-to-day activities. Defined the medium and long-term product vision based on data and projected business impacts of initiatives. Directed ideation, development, launch, and monitoring processes to resolve issues and achieve desired outcomes.

Customer Success Analyst
8/1/2019 - 10/1/2020

Managed the complete product lifecycle, encompassing planning deliveries and launching products/services. Acted as the liaison between development, sales, and marketing departments. Effectively managed expectations of key stakeholders by involving leadership to mitigate foreseeable product risks. Aligned product backlog management with business needs to optimize value delivery to end customers. Ensured quality of delivery through a structured approach to project management, utilizing established frameworks and methodologies such as Scrum, Kanban, and Agile. Supported the development team with prototype options and tracked the Product Discovery process.

Collected and analyzed key product usage metrics, including Net Promoter Score (NPS), Click-Through Rate, and Churn Rate. Prioritized sprint activities and defined new strategies for the product based on research and benchmarks. Reported on the progress of implementation and closely monitored final delivery from the user’s perspective. Identified post-delivery improvements to enhance the user experience.

Wrote detailed user stories and documented business requirements for functionalities. Collaborated with the UX/UI team to build effective prototype options.

Director of Infrastructure
11/1/2017 - 11/1/2019

Served as Head of the Event Organization Group, managing logistics for events involving over 400 stakeholders. Led a team of three advisors and provided comprehensive training in logistics and tools. Implemented SCRUM methodology in daily operations to enhance productivity and team collaboration.

Chemical Engineering at Federal University of Santa Catarina
2015 - 2021

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