Carlos J.
Product Manager

Skills

Jira

Carlos is available for hire

All Howdy Candidates are vetted for skills and english proficiency.

Bio

Professional with over a decade of experience in coordinating multidisciplinary teams, managing an average of 50 employees from various nationalities. In the past four years, has served as a Product Owner, leveraging a strong foundation in Agile Methodologies and backlog management. Career spans both large enterprises and startups in Brazil and Spain, demonstrating fluency in Spanish, Portuguese, and English. Holds certifications in Product Ownership, Scrum Mastery, and Lean Practices. Proficient in UX/UI design, process management, and equipped with advanced communication and decision-making skills.

Product Owner
3/1/2022 - Present

Developed proficiency in defining product vision and strategy, setting goals for the development team, and aligning product functions with market needs. Demonstrated expertise in regular communication with stakeholders to collect feedback and adjust strategies based on customer insights. Evaluated product market status through metric analysis and implemented improvements based on these results. Created user stories, prioritized backlogs, and collaborated with the team on implementing new features. Expertly planned and executed sprints to ensure timely and effective delivery of key product features. Implemented an API to automate the integration of project results with clients' CRMs. Participated in a project focused on improving battery efficiency for electric vehicles, contributing to a collaborative initiative supported by regional government entities. Leveraged skills in natural language processing algorithms, neural networks, and technical consulting for the development of distributed SAAS applications, successfully servicing a portfolio of approximately 200 clients.
Product Owner
3/1/2019 - 1/1/2022

Managed the adaptation and enhancement activities of ERP/CRM systems, integrating complex business processes to support high-capacity connectivity solutions in Latin America. Utilized advanced backlog management techniques, prioritizing tasks based on business value and customer needs, and ensuring transparent access for all stakeholders. Developed and refined user stories in close collaboration with developers, employing sophisticated estimation strategies to forecast implementation efforts accurately. Monitored Daily Scrums to track Sprint progress, proactively identifying and resolving obstacles to meet Sprint Goals. Engaged regularly with clients to provide product status updates, capture requirements, and communicate potential business risks and opportunities. Created and maintained the product Roadmap, aligning it consistently with the overall company objectives, ensuring regular updates to reflect current goals.
Operations Manager
12/1/2013 - 2/1/2019

Led a multilingual team proficient in Portuguese, Spanish, and English, composed of employees from diverse nationalities to ensure seamless 24/7 network service. Centralized network management throughout Latin America from the Control Center located in Hortolândia, Brazil. Implemented Lean thinking culture and concepts within operations teams, focusing on continuous process improvement and delivering customer value. Guided the team to collectively achieve the Bronze certification under Six Sigma, ensuring the application of tools and Lean thinking principles. Conducted regular monitoring of Key Performance Indicators (KPIs) to maintain compliance with Service Level Agreements (SLAs) with customers and prepared trend reports to support strategic decision-making.