Carlos S.CRM Analyst
Skills
A programming professional emphasizing teamwork and innovative initiatives, dedicated to adopting a comprehensive perspective to bridge various company areas for fostering innovative solutions. Holds a degree in Business Management and Innovation, blending technical expertise with strategic business acumen. Recent focus has been directed towards Salesforce, leveraging both technological and business insights accrued over the past two years.
Salesforce Solutions Architect
11/1/2022 - Present
Worked extensively on the Salesforce platform, developing proficiency in Apex, implementing Triggers, Controllers, and VisualForce pages. Expertise in REST/SOAP Integrations and creation of components using LWC and Aura. Developed skills in Asynchronous Apex including batchable, queueable, and future classes. Conducted various unit tests to ensure code reliability and quality. Managed migration from Salesforce Classic to Lightning experience. Facilitated discovery meetings and alignments with clients, working closely with the client's technical team. Operated within an Agile methodology framework to ensure efficient project management and delivery.Salesforce Developer Analyst
10/1/2021 - 10/1/2022
Developed proficiency in Salesforce using Apex, implemented triggers, controllers, and VisualForce pages. Gained extensive experience with REST/SOAP integrations and created components using Lightning Web Components (LWC) and Aura. Demonstrated expertise in asynchronous Apex, including batchable, queueable, and future classes, while conducting various tests to ensure robust performance. Led migration projects from Salesforce Classic to the Lightning environment, ensuring smooth transitions and enhanced user experiences. Participated in discovery meetings with clients, conducted alignments, and maintained interactions with the client's technical team to ensure alignment with requirements and expectations.Freelance Web Developer
10/1/2020 - 9/1/2021
Specialized in developing online stores for retail businesses across various sectors and dropshipping, utilizing platforms such as Shopify, CartX, WordPress with WooCommerce, and Loja Integrada. Created and optimized landing pages to drive conversions. Managed paid traffic campaigns to maximize ROI and oversaw social media management to enhance brand presence and engagement across multiple platforms.FullStack Developer
5/1/2019 - 8/1/2020
Developed and maintained an advanced barcode inventory management system utilizing ReactJS, NodeJS, and MySQL as the database. Successfully integrated this system with prominent platforms such as ERP Bling and the Dafiti marketplace. Contributed to the creation and design of a dynamic e-commerce platform, enhancing user experience and visual appeal. Designed compelling banners and product advertisements using Adobe Photoshop and Illustrator, effectively merging technical skills with creative design capabilities.FullStack Developer
7/1/2017 - 8/1/2018
Developed and maintained website structures to ensure compatibility with various web browsers, search engines, and devices including cell phones and tablets. Identified opportunities to improve conversion rates and recommended changes to enhance sales and reduce costs.FullStack Junior
6/1/2016 - 12/1/2016
Collaborated with development teams and product managers to ideate and implement innovative software solutions. Designed robust client-side and server-side architectures, ensuring optimal performance and scalability. Expertly built front-end applications based on provided designs, ensuring a seamless user experience. Developed and managed databases, specifically MongoDB, to maintain data integrity and accessibility. Created and maintained REST APIs, facilitating efficient communication between different software components. Conducted thorough testing using Jest to ensure code reliability and functionality. Prepared comprehensive technical documentation, enhancing knowledge sharing and team collaboration.Computer Instructor
8/1/2014 - 6/1/2015
Gained extensive expertise in conducting computer-related training, delivering comprehensive modules on office programs, networks, and operating systems. Developed and implemented training curricula tailored to diverse learning needs, ensuring a deep understanding of software applications and system functionalities. Demonstrated proficiency in administrative skills, secretarial work, and human resources, effectively integrating these topics into the training sessions. Utilized advanced knowledge of network configuration and maintenance, operating system troubleshooting, and office software suites to enhance the skill sets of learners.
Business Administration and Marketing at Fatec Sebrae
2021 - 2023
Salesforce Certified Platform Developer I at Salesforce
7/1/2022Salesforce Certified Administrator at Salesforce
3/1/2022Data Scientist Bootcamp at Instituto de Gestão e Tecnologia da Informação
9/1/2020Data Science Fundamentals II Nanodegree at Udacity
11/1/2018Multiplatform Web & Mobile Developer at SENAI - Serviço Nacional de Aprendizagem Industrial
12/1/2016Computer Technician at Escola Profissional Nossa Senhora de Fátima
12/1/2013
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