Cicero D.Full-stack Product Engineer
Skills
Holds a Bachelor in Information Systems and has specialized in Business Intelligence, Big Data, and Analytics - Data Science. Currently pursuing an MBA in IT Project Management. Possesses experience in web development projects with a current focus on development roles. Displays a keen interest in technology, and enjoys engaging in various activities such as movies, series, games, and physical fitness. Advocates for the philosophy of lifelong learning and values the importance of knowledge sharing as a mutual investment.
Web Developer Intern
5/1/2016 - 5/1/2017
Developed proficiency in web development with a strong focus on PHP and the Laravel framework. Gained extensive experience in utilizing JavaScript and Bootstrap for creating responsive and dynamic user interfaces. Demonstrated advanced skills in HTML5 and SQL for crafting efficient web architectures and database management. Ensured collaborative and version-controlled code maintenance using Git.Junior systems analyst
4/1/2019 - Present
Developed solutions to enhance various activities and processes using a robust technical stack that includes Python and the Django framework. Implemented front-end technologies such as JavaScript, AJAX, CSS, Bootstrap, and HTML5. Utilized SQL for database management and PostgreSQL for efficient data storage and retrieval. Ensured effective version control and collaborative code maintenance using Git. Engaged in data protection and privacy initiatives as part of the role's evolving responsibilities.Technical Support Assistant
6/1/2017 - 4/1/2019
Analyzed and implemented various systems and processes, focusing on optimization and efficiency. Provided comprehensive user support and conducted in-depth user training sessions to enhance user proficiency and system adoption. Skilled in creating detailed and insightful reports to track progress, identify areas of improvement, and guide decision-making. Utilized tools and frameworks such as Jira for issue tracking, Confluence for documentation, and SQL for database querying. Demonstrated proficiency in supporting and training users on both bespoke and commercial software applications, ensuring a smooth transition and effective utilization of new systems.Technical Support Intern
5/1/2015 - 5/1/2016
Developed expertise in user and technical support, addressing and resolving complex technical issues promptly. Proficiently utilized ticketing systems to manage and prioritize support requests. Gained extensive experience generating detailed analytical reports using SQL and Excel, offering deep insights into system performance and user behavior. Enhanced knowledge of various operating systems, including Windows, macOS, and Linux, as well as familiarity with networking principles and troubleshooting methodologies. Employed remote desktop tools and customer relationship management (CRM) systems to streamline support processes and ensure high levels of user satisfaction. Demonstrated strong communication and problem-solving skills, enabling effective resolution of technical challenges.
Information Technology at Estácio de Sá University
2014 - 2018Data Science at UNOPAR
2020 - 2021MBA in IT Project Management at Alphaville College
2023 - 2024
AWS Certified Cloud Practitioner at Amazon Web Services (AWS)
9/1/2023NOVO FRAMEWORK | SCRUM 2020 at Ka Solution
3/1/2021Practical Implementation of LGPD/GDPR at Privacy Academy
3/1/202193 courses totaling an estimated workload of 939 hours in the period from 02/02/2019 to 05/02/2021 at Alura
2/1/2021Advanced Development of Corporate Applications with Django at Udemy
11/1/2020Advanced Python 3 Course at Udemy
3/1/2020
Cicero is available for hire
Hire Cicero D.
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