Cristiano D.
Engineering Manager

Skills

Java

Jira

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Bio

Possessing nearly three decades of extensive experience in software development management, design, implementation, and project leadership, this career has transitioned seamlessly from hands-on programming to strategic management roles. Initially starting as a programmer at the age of 17, the journey evolved into a series of key positions that encompassed a broad spectrum of projects both domestically and internationally.

These projects included Enterprise Resource Planning (ERP) systems, network traffic control (traffic shaping), social enterprise networks, and various security measures such as DDoS detection, fraud detection, and deception technology. Contributions in these areas have significantly impacted both startups and established companies, culminating in leadership roles such as Director of Technology and Chief Technology Officer (CTO), particularly within the Internet Service Providers (ISP) sector.

Present efforts are concentrated on aiding software organizations in their digital transformation. This approach focuses on enhancing creativity, productivity, and quality by fostering an innovative culture, utilizing software engineering disciplines and tools (agile and traditional), establishing effective knowledge management systems, and mentoring leadership.

A passion for education manifests through active engagement as a thought leader, advisor, and contributor to academic forums, alongside teaching commitments at university courses, nurturing the next generation of professionals.

Academic qualifications include a Ph.D. in Computer Science from NOVA Science and Technology School, Portugal, and a master's degree in Computer Science from the Federal University of Santa Maria, RS, Brazil, complemented by specializations in software engineering from IPT-USP and UNICAMP.

Research and expertise cover a wide range of domains including requirements engineering, quality assurance and testing, security, adaptive systems, domain-specific languages, models@run.time, object-oriented and aspect-oriented modeling and programming, systematic literature review, and empirical software engineering.

Chief Technology Officer
6/1/2021 - 12/1/2023

Designed and delivered several products, including CRM, Help-desk, Omnichannel/Chatbots, Field Service Management (Routing Systems), and Neutral Host Networks (such as V.Tal and FiBrasil). Reduced incidents by 80% within six months and generated a 30% increase in annual revenue. Implemented product portfolio management to prioritize solution development and was responsible for building and executing the strategic plan for the entire software development area. Spearheaded the adoption of agile methodologies (Scrum and Kanban) and management tools for a fully remote and hybrid workforce. Established a comprehensive QA process, metrics, and end-to-end test automation using Selenium WebDriver and Cypress. Fostered innovation by producing multiple MVPs in different segments, creating future opportunities. Developed a program to enhance programmers' skills and competencies, and established multi-level OKRs and KPIs to boost quality, productivity, and product acceptance. Created and implemented a merit system for the engineering team, which was later adopted across the entire organization. Conducted mentoring for Product Owners and Scrum Masters to improve their skills, and facilitated check-ins and one-on-one practices with leaders and managers.
Researcher
7/1/2014 - 10/1/2021

Contributed to the automated software engineering team with a focus on security, including deception-based security, security by design, threat modeling, and web-app threats. Developed significant knowledge in software architecture, embracing styles, patterns, modeling, and validation. Advanced skills in requirements engineering, covering elicitation, evaluation, specification, analysis, and evolution, along with aspect-oriented requirements engineering. Practiced agile development methodologies and frameworks, while managing technical debt, metrics, and quality assurance. Specialized in domain-specific languages through the design and implementation of domain-specific modeling languages, exhibiting proficiency in Sirius and Xtext. Emphasized the aspect-oriented paradigm, particularly in aspect-oriented modeling and programming. Conducted empirical software engineering through controlled experiments, case studies, and survey research methods.
Consultant
1/1/2013 - 10/1/2013

Gained expertise in designing solutions for consumer behavior prediction and deep packet inspection. Played a key role in recruiting professionals, defining organizational structures, and creating action plans for fundraising. Provided mentorship in developing customized solutions tailored for LATAM customers.
The term Product Manager is not an educational institution, instead, it is a job title. If you meant something else or have another query regarding educational institutions, please provide more details.
1/1/2011 - 11/1/2015

Played a crucial role in the innovation process and designed a reverse auction-based enterprise network to facilitate the acquisition of goods. Responsible for specifying product requirements, modeling software architecture, and managing the entire project implementation. Developed technical expertise in designing scalable enterprise networks and managing complex project lifecycles. Utilized skills in requirements specification, software architecture modeling, and project management to ensure successful implementation of innovative business solutions.
Technical Project Manager
6/1/2007 - 8/1/2011

Managed the software development team for traffic control and security solutions, implementing agile methodologies to enhance workflow efficiency. Worked extensively on developer management and the analysis, design, and quality assurance processes for various products. Contributed to the development of DPI technology (Cloudshield) for traffic control (traffic shaping) and tackled DDoS attack detection and mitigation. Engaged in subscriber traffic management, quota management, and policy control adhering to 3GPP specifications, while also focusing on fraud detection in ADSL technology. Developed a subscriber portal for prepaid services utilized by broadband operators.
Software Engineer
6/1/1992 - 6/1/2007

Developed proficiency in Delphi and COBOL technologies, including MicroFocus, AcuCOBOL, and Fujitsu COBOL. Designed and implemented a development process based on RUP to achieve ISO 9001 compliance. Successfully executed numerous projects, notably in payroll systems, financial systems, and customized integrations for SAP and ADP systems. Demonstrated expertise in data conversion leveraging CISAM, relational databases, XML, and text files. Led the system update project for the year 2000 and spearheaded the modernization of legacy COBOL code to Delphi (WEB) and relational databases (Oracle). Oversaw a team of approximately 25 members, ensuring efficient project delivery and technical excellence.

Computer Science, Security Modeling, Deception at NOVA School of Science and Technology, Portugal
2014 - 2022
Mathematics with an emphasis on computing at Santo André Foundation (FSA), Brazil
1992 - 1995
Software Engineering at Institute of Technological Research - IPT - University of São Paulo, Brazil
2006 - 2008
Computer Science, Domain-specific Languages at Federal University of Santa Maria (UFSM), Brazil
2011 - 2013
Software Engineering at State University of Campinas (UNICAMP)
2000 - 2000