Daniel M.Business Development Representative
Skills
CTO
2/1/2021 - Present
Led the initiative for the first Marketplace and EFB for Brazilian Executive aviation, establishing the company infrastructure and setting up the R&D team and process. Played a critical role in defining the technological direction, aligning it with commercial objectives to drive innovation and growth. Managed a team of 12 developers, engineers, and IT specialists, fostering a culture of excellence, creativity, and continuous learning that significantly boosted morale and productivity. Ensured seamless communication between the business and its technological partners, successfully negotiating key alliances to enhance technological and commercial capabilities. Oversaw a substantial technology budget, optimizing expenditures to incorporate state-of-the-art technologies, thereby maintaining the organization's competitive edge. Implemented rigorous Risk Management and Compliance protocols, enforcing strict cybersecurity measures to protect user privacy and company data, given the critical nature of the EFB system for pilots.CALA Delivery Manager
11/1/2018 - 1/1/2021
Spearheaded the migration of subscribers to a modernized platform across 15 Caribbean islands, targeting completion by 2025. Established and trained the inaugural Brazilian Software Factory for the Optima division, focusing on talent development and performance excellence. Collaborated closely with the Commercial team to enhance product value through customer-centric solutions, earning positive feedback and successfully establishing POC environments for prospective client RFPs. Managed a global team to ensure operations met SLA standards, and facilitated efficient delivery of services.
Oversaw the maintenance and customization of solutions for over 110 million subscribers in the CALA region, handling complex issues in architecture, environment, integrations, and security to ensure high availability. Supervised CAPEX and OPEX, ensuring efficient resource allocation and financial management. Defined KPIs, set standards, and ambitious goals for the CALA Division, thereby driving overall excellence. Promoted a DevOps culture and agile methodologies to enhance flexibility, expedite delivery, and facilitate iterative improvement.
Fostered a positive, engaging workplace culture, prioritizing employee engagement, satisfaction, and retention. Demonstrated proficiency in high-level leadership, resource management, and cross-functional team collaboration, supported by a robust understanding of industry-specific KPIs and agile frameworks.Senior Consultant
2/1/2017 - 11/1/2018
Spearheaded the successful carve-out of stations linked with SELECT Stores, overseeing multisystem migration to optimize tax strategies within an integrated station internal control solution. Gained leadership experience in managing cloud, web, and mobile platform projects, ensuring alignment with commercial objectives and maximizing efficiency. Supervised various projects related to fleet, payment, credit, and contract control systems, consistently maintaining operational efficiency and integrity. Executed SAP and Salesforce integration projects, enhancing business systems and operations through fluid integration methodologies. Prioritized exceptional customer support, addressing concerns proactively and ensuring high stakeholder satisfaction. Advocated for a DevOps culture, promoting continuous integration (CI) and continuous deployment (CD), and supported agile project management methodologies for adaptive planning and rapid delivery. Hired for project recovery roles, effectively managed and optimized a CAPEX budget of R$1.5 million, demonstrating strong financial acumen and a results-oriented approach.Software Development Manager
7/1/2015 - 1/1/2017
Managed the innovative Supply Chain project utilizing RFID tags, recognized as the most innovative in the Supply Chain category by RFID Journal. Executed comprehensive management of departmental operations, including oversight of equipment, personnel, and budget, ensuring alignment with the company's vision and maximizing operational efficiency. Led a diverse portfolio of projects encompassing cloud, web, mobile, and industrial process automation platforms, with a strong focus on integration with major ERPs such as SAP, TOTVS, and Salesforce. Initiated and defined departmental KPIs to promote accountability, monitor progress, and drive a culture of continuous improvement. Played a fundamental role in setting the technological direction for software development and DevOps, ensuring the adoption of cutting-edge solutions and enhancing operational agility. Demonstrated excellence in project management through meticulous planning of schedules, costs, scopes, and activities, utilizing agile methodologies for adaptive and rapid execution. Led the recovery of the company's main project, exhibiting resilience, strategic problem-solving, and a results-oriented mindset.Project Manager
2/1/2013 - 7/1/2015
Managed the MAGE Project (Measure to Support Electronic Warfare) under the SISFRON program, responsible for the complete cycle management of the largest dry border monitoring project globally. Oversaw the development, industrialization, production, and field installation of broadband sensors valued at over $30 million. Successfully delivered the prototype of the first broadband receiver to a delegation of 11 Generals of the Brazilian Army. Demonstrated expertise in managing a heterogeneous team and international partnerships, covering software, hardware, and mechanical aspects. Led risk management, scheduling, budgeting, and scope management, ensuring effective communication through weekly reports. Created procedures and KPIs for the Projects and Software Department, contributing to a new organizational structure. Additionally managed strategic defense and surveillance projects, particularly focusing on tactical radars, showcasing adaptability and deep domain knowledge. Led the establishment of the company's Software Department, developing foundational procedures and performance KPIs.Consultant
1/1/2011 - 1/1/2013
Specialized in consultancy for telemetry systems and IT projects, leveraging advanced methodologies and technological innovations to optimize client outcomes. Attained global recognition for academic contributions, including presenting A low-cost, scalable predictive server architecture for embedded systems applications at the 2012 IEEE International Conference on Systems, Man, and Cybernetics in Seoul, Korea. Shared insights on Impact of Intermittent Connectivity for Vehicle Embedded Systems Telemetry Server Applications in Agribusiness at the 2012 International Computer and Telecommunications Systems Performance Assessment Symposium in Genoa, Italy. Contributed to the II Brazilian Conference on Critical Embedded Systems (CBSEC2012) in Campinas-SP, Brazil, with Study and modeling of server application for monitoring embedded systems of vehicle fleets in agribusiness. Managed and led innovative research initiatives, bridging theoretical studies with practical applications and delivering advanced telemetry and IT solutions in the agribusiness sector.IT Coordinator
1/1/2009 - 12/1/2010
Transformed a PhD thesis into a stable product for precision agriculture, significantly contributing to recognition among the 50 most innovative companies in Brazil in 2010. Promoted from intern to leader within a year, initiating a successful management journey. Led projects across multiple economic sectors including agribusiness, forestry, construction, and the steel industry, implementing innovative solutions such as fleet telemetry with voice commands. Demonstrated expertise in optimizing technological structures, leading to enhanced efficiency and integration, and substantial cost savings. Played a pioneering role in defining departmental procedures and KPIs. Actively engaged in strategic meetings with the board, providing valuable insights and expertise for critical project decisions.Internship
7/1/2008 - 11/1/2008
Gained foundational exposure to network and server infrastructure, establishing the groundwork for a comprehensive IT career. Managed key infrastructure projects and server configurations, demonstrating adaptability and technical expertise. Played a pivotal role in IT support, showcasing the ability to troubleshoot effectively and provide solutions, thereby enhancing organizational success and user experience.
Computer Science at Federal University of São Carlos
2004 - 2008Distributed Systems and Networks at Federal University of São Carlos
2010 - 2012
PMP at Project Management Institute (pmi.org)
7/1/2013Certified Scrum Master at scrumalliance.org
4/1/2013
Daniel is available for hire
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