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Dayana F.
Product Manager

Sql
Delphi
Javascript
C#
Mongodb
Amazon Aws
Jira
React
Bio

With over 15 years of experience in Technology, there is a specialization in managing products related to APIs, data, software development, and system analysis. This role involves contributing to product vision, understanding customer pain points, and stakeholder interests, and translating them into hypotheses to create highly relevant business products.

Possessing a solid technical background and strategic vision helps drive the development of innovative solutions, ensuring high-quality deliveries that meet market demands and customer needs. As a Product Manager, tasks include leading product backlog management, assuring quality and clarity in user stories, conducting discovery activities, and adopting a customer-centric approach to decision-making. Throughout the career, significant results have been achieved by implementing product and process improvements within organizations.

Expertise encompasses complete product management from refinement and prioritization to active maintenance of the product feature backlog and stories, ensuring necessary quality and clarity. A strong customer-centric orientation ensures that product decisions are guided by an understanding of customer needs, thus promoting satisfaction and loyalty. Broad knowledge across various programming languages, frameworks, agile methodologies, and project management tools is present. Passionate about turning plans into reality, there is an affinity for data analysis while maintaining excellent customer service, always aligning objectives with those of the company.

  • The term Product Manager is not an educational institution, instead, it is a job title. If you meant something else or have another query regarding educational institutions, please provide more details.
    4/1/2023 - Present

    Reporting to the Product Director, managed SaaS and chatbot teams to ensure product development and launches were in alignment with customer needs and business strategy. Demonstrated proficiency in product backlog refinement, prioritization, and active maintenance, ensuring features and stories were developed according to customer requirements and strategic objectives. Maintained high standards in writing stories and test/acceptance criteria to ensure clarity in delivery. Led planning processes and refined features based on tactical indicators for continuous product evolution. Disseminated business knowledge within the team and shared relevant insights to maintain informed and coherent development processes.

    Conducted periodic product performance evaluations to identify opportunities for improvement. Collaborated closely with stakeholders, including end-users, to understand their needs and validate solutions, facilitating effective communication between the development team and stakeholders to maintain alignment with product objectives. Engaged in problem discovery and data analysis to enhance the analytical capacity of teams, monitored metrics and OKRs to ensure the success of products, and managed stakeholder relationships to ensure alignment between business and technical areas. Proficiency in digital strategy, product development, performance metrics, product management, and data analysis was consistently demonstrated.

  • Product Manager
    11/1/2022 - Present

    Contributed to defining product strategy and building a roadmap aligned with company objectives while working in the transactions and onboarding team. Engaged in strategic planning and prioritization of new initiatives, managed the definition of release plans for customers, and developed comprehensive documentation. Conducted user interviews and maintained effective communication with business areas. Disseminated the product vision both within the team and externally, ensuring that product execution adhered to stipulated requirements and deadlines in collaboration with the software engineering team. Developed a keen understanding of product needs and requirements pre- and post-delivery, clarified business rule-related queries, and monitored delivery results and key indicators pertinent to the product strategy. Conducted both internal and external customer research, from designing questions to collecting responses, and supported in product testing. Developed skills in digital strategy, product ownership, Amazon Web Services (AWS), SQL, product management, and data analysis.

  • Full Stack Developer/ Product Owner
    5/1/2019 - 11/1/2022

    Engaged with the Collections and Credit team on projects involving bank slip reconciliation, collection procedures, and payment management. Demonstrated leadership in strategy and product development by identifying market opportunities, defining requirements, and ensuring that products delivered met customer needs, thus adding significant value. Collaborated closely with development, design, and marketing teams to ensure the product adhered to specifications and requirements, and was launched within stipulated timeframes.

    Developed technical expertise in C#, JavaScript, React, Node.js, Python, MongoDB, and SQL. Played a key role in the Collection Schedule initiative, aimed at renegotiating loan debts, which resulted in an 80% repayment rate and new financial avenues for the company. Delivered the Admin Digital Account project, achieving efficient digital account management, saving R$13K, and promoting enhanced control and customer service.

    Skills gained include crafting digital strategies, functioning as a Product Owner, driving product development, data modeling, data analysis, API development, and leveraging AWS Lambda for cloud-based solutions.

  • Systems Analyst
    3/1/2018 - 4/1/2019

    Demonstrated proficiency in Java and Progress for development and systems analysis. Conducted routine tasks utilizing Oracle databases. Maintained and developed solutions within the TOTVS ERP system. Provided technological support to departments related to health systems by proposing technical alternatives, analyzing requests, and developing project solutions. Implemented and proposed actions for information security and risk mitigation, ensuring compliance with current legislation. Monitored project progress and managed relationships with clients and suppliers effectively.

  • Gerente de TI translates to IT Manager from Portuguese to English. However, IT Manager is not an educational institution, but rather a job title. Please provide the name of an educational institution for translation or clarification.
    7/1/2017 - 3/1/2018

    Successfully managed the development, maintenance, support, and system testing of various software projects. Gained proficiency in Java, Python, and JavaScript while working on both front-end and back-end development. Utilized frameworks such as Spring Boot, Angular, and React to build and enhance application functionalities. Employed robust database management skills using MySQL, PostgreSQL, and MongoDB. Ensured seamless collaborative efforts and version control with tools like Git and Bitbucket. Conducted thorough system testing employing automated testing frameworks like Selenium and JUnit. Additionally, maintained high levels of system performance and reliability through continuous monitoring and optimization practices.

  • Systems Analyst
    6/1/2009 - 4/1/2017

    Developed and maintained CRM software and systems for time control, educational institution management, and the legal sector using Delphi and C# languages. Managed and maintained respective SQL Server databases, creating comprehensive reports through Report Service, and developing integration solutions using Integration Service. Conducted specification and requirements gathering, provided user support, and developed automated tests to ensure system reliability and performance.

  • Systems Analyst
    12/1/2008 - 4/1/2009

    Contributed to the development and implementation of systems for Sales, Billing, Finance, and Production Planning and Control (PCP). Provided user support to ensure seamless operation and user satisfaction.

  • Computer Science at UNIPAC
    2004 - 2008

  • Software Engineering at Pontifical Catholic University of Minas Gerais
    2011 - 2013

  • Management and Maintenance of Information Technology at Governor Ozanam Coelho College
    2009 - 2010

  • Kanban Systems Design at Kanban University
    10/1/2022

  • Digital Product Leadership at Tera
    8/1/2022

  • Management 3.0 at Management 3.0
    5/1/2022

  • Professional Scrum Product Owner at Scrum.org
    4/1/2022

  • Agile Expert at IGTI
    4/1/2022

  • How to Lead Projects at LinkedIn
    2/1/2022

  • Agile Scrum Foundation at EXIN
    8/1/2016

  • Scrum Fundamentals Certified (SFC) at SCRUMstudy - Accreditation Body for Scrum and Agile
    7/1/2016

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