Diógenes A.

Full-stack Product Engineer

Developer
8/1/2023 - 4/1/2024

Developed proficiency in programming languages including PHP, Java, and Python. Extensive experience with frameworks such as Laravel, Spring Boot, and Django. Leveraged front-end technologies like React, Angular, and Vue.js to create dynamic user interfaces. Demonstrated expertise in database management systems, particularly PostgreSQL, MySQL, and MongoDB. Utilized tools like Docker and Kubernetes for containerization and orchestration. Employed continuous integration and continuous deployment (CI/CD) pipelines using Jenkins and GitLab CI. Played a crucial role in maintaining code quality and collaborative development practices through Git.

Infrastructure Specialist
1/1/2022 - Present

Gained expertise in the infrastructure sector, utilizing tools such as Linux, Bash, SQL, and Postgres to manage and optimize databases. Proficient in configuring and maintaining web servers using Nginx, and adept in containerization technologies with Docker and Docker Compose to streamline development and deployment processes. Demonstrated advanced skills in secure system management and remote operations through SSH.

IT Technician
1/1/2021 - 12/1/2021

Gained extensive experience in diagnosing and resolving hardware and software issues on a variety of devices and systems. Developed expertise in troubleshooting network configurations, server maintenance, and system optimizations. Utilized tools such as Microsoft System Center, SolarWinds, and Wireshark to monitor and assess system performance. Demonstrated proficiency with operating systems including Windows, macOS, and Linux distributions. Managed ticketing systems like Jira and ServiceNow to efficiently handle and track support requests. Applied strong knowledge of scripting languages such as PowerShell and Bash to automate routine tasks and improve system efficiency. Ensured robust user support through effective communication and remote assistance tools like TeamViewer and Remote Desktop. Maintained current industry certifications, including CompTIA A+ and Network+, to stay updated with evolving technological solutions and best practices.

IT Technician
1/1/2017 - 12/1/2017

Developed advanced expertise in troubleshooting and resolving complex technical issues in a timely manner. Enhanced skills in system maintenance, including diagnosing hardware and software problems, performing system upgrades, and conducting regular check-ups to ensure optimal performance. Gained proficiency in using diagnostic tools and software applications to identify and fix system faults. Demonstrated ability in managing and updating firmware, installing and configuring operating systems, and ensuring the reliability of network connections. Utilized industry standard tools such as ServiceNow for tracking and managing support tickets and maintaining comprehensive documentation of all maintenance activities. Showcased strong analytical capabilities by interpreting log files and system data to predict potential failures and implement preventive measures. Improved user satisfaction through effective communication and providing training on system usage and best practices. Proved adept in remote troubleshooting tools and techniques, contributing to reduced downtime and enhanced system productivity.

Computer Engineering at Western University of Santa Catarina
2021 - 2024

Concept Artist at British School of Creative Arts and Technology
2021 - 2023

Support and Maintenance of Microcomputers and Local Networks at National Service for Industrial Learning
2013 - 2014

Junior Apprentice - Specialization in Work at Senac Santa Catarina
2015 - 2015

JavaScript: Exploring the Language at Unknown Institution
7/1/2023

React Native: Using and Creating Hooks at Alura
7/1/2023

React Native: Creating an App at Alura
7/1/2023