Fabio B.

Data Analyst

Data Analyst
4/1/2021 - Present

Gained significant experience as a Data Analyst on the Salesforce Platform, which involved creating objects, reports, and dashboards. Additionally, developed and honed skills in creating intricate dashboards using Power BI, Kibana, and Data Studio. This role necessitated strong technical expertise in Salesforce functionalities and the ability to translate data into actionable insights through various data visualization tools.

Business Intelligence Analyst
1/1/2019 - 4/1/2021

Oversaw the complete Business Intelligence (BI) process, employing QlikView and Qlik Sense tools for robust data visualization and reporting solutions. Integrated these tools into a C# project, ensuring seamless operation and enhanced data analysis capabilities. The role required deep technical expertise in both QlikView and Qlik Sense, as well as proficient programming skills in C#. Initiated and maintained the data pipeline, ensuring data integrity and availability for analytical processes. Contributed to the creation of interactive dashboards and reports that facilitated data-driven decision-making across various departments.

Full Stack Developer
1/1/2019 - 3/1/2021

Led the creation and development of a .Net Core and MySQL web project aimed at designing an ERP system for small businesses. Acquired and honed expertise in .Net Core for backend development while leveraging MySQL for database management. The project focused on building a scalable, user-friendly ERP solution, integrating various modules essential for small business operations such as inventory management, financial accounting, and customer relationship management (CRM). Emphasized best practices in software engineering including code optimization, testing, and deployment. Employed modern development tools and frameworks to ensure high performance and reliability, ultimately delivering a robust enterprise application tailored to the needs of small business owners.

Data Integration Analyst
3/1/2017 - 1/1/2019

Specialized in the development of ETL (Extract, Transform, Load) processes designed to enhance data quality and support Business Intelligence (BI) initiatives. Expertise includes creating robust ETL workflows that ensure data accuracy, consistency, and reliability across various data sources. Utilized advanced BI tools and frameworks to enable comprehensive data analysis and reporting. Demonstrated proficiency in maintaining seamless data integration and automation in complex environments. Key accomplishments reflect a consistent ability to improve data governance and facilitate data-driven decision-making within organizations.

Support Analyst
12/1/2015 - 1/1/2017

Developed proficiency in providing customer support and creating scripts using SQL Server and Oracle. Acquired extensive technical expertise in troubleshooting database issues, optimizing query performance, and ensuring data integrity. Demonstrated skills in writing efficient SQL scripts for data manipulation, migrations, and reporting. Enhanced collaborative problem-solving through direct customer interactions and support, contributing to a robust and responsive technical support environment.

SAP Business One Consultant
11/1/2014 - 10/1/2015

Achieved expertise in customer support with a focus on troubleshooting and resolving complex issues. Successfully deployed SAP systems, overseeing the implementation process from planning to execution, ensuring seamless integration with existing infrastructure. Developed and refined scripts in both SQL Server and Oracle, optimizing database performance and automating routine tasks. Proficient in managing large-scale deployments and facilitating efficient data handling, demonstrating strong analytical skills and in-depth technical knowledge.

Technical Support Analyst
9/1/2013 - 10/1/2014

Developed advanced technical skills in customer support and database management, specializing in SQL Server and Oracle environments. Created efficient SQL scripts to streamline data manipulation and reporting processes. Gained comprehensive experience in diagnosing and resolving database-related issues. Enhanced capabilities in optimizing query performance and ensuring data integrity. Cultivated adeptness in handling customer inquiries, providing timely solutions, and maintaining high customer satisfaction. Expanded knowledge in SQL Server Management Studio (SSMS) and Oracle SQL Developer, alongside effective usage of various database monitoring and performance tools.

Support Analyst
11/1/2011 - 8/1/2013

Specialized in the development and optimization of ETL processes, with a focus on ensuring high data quality, efficient deployment, and comprehensive customer support. Acquired advanced skill sets in data extraction, transformation, and loading to facilitate seamless data integration across various platforms. Proficiency achieved in using ETL tools and frameworks such as Talend, Apache Nifi, and Informatica, as well as maintaining robust data pipelines and workflows. Demonstrated ability to troubleshoot and resolve data discrepancies, ensuring the integrity and accuracy of datasets. Leveraged scripting languages like Python and SQL to automate repetitive tasks and enhance data processing efficiency. Collaborated effectively with cross-functional teams to deploy ETL solutions, monitor performance, and provide technical support to customers.

Information Technology at Season Trainings
2015 - 2015

Information Technology at Senac - São José dos Campos
2010 - 2011

Technology in Information Technology / Information Systems at University of Taubaté
2017 - 2019

Computer Science at University of Vale do Paraíba
2002 - 2009

Elasticsearch - Data Search and Analysis - Search Engine at Udemy
6/1/2021

TensorFlow, Deep Learning, and Python: Build a Chatbot at Udemy
8/1/2019

Querying Data with Transact-SQL at Microsoft
8/1/2019

Artificial Intelligence: Text Search with Python at Udemy
7/1/2019

Angular 5, JWT, Spring Boot, REST, Security, Data and MongoDB at Udemy
1/1/2019

Duolingo Spanish Fluency: Basic (estimated) at Duolingo
1/1/2017

Duolingo English Fluency: Intermediate (estimated) at Duolingo
11/1/2015