Felipe A.Full-stack Product Engineer
Skills
Full-Stack Developer specializing in the Totvs Linha RM platform with substantial experience in software development. Proficient in .NET, Asp.Net, and C++, and skilled in web development utilizing Angular, HTML5, and CSS3. Expertise includes working with development tools and software such as Eclipse IDE, Microsoft Visual Studio, and MYSQL. Demonstrates strong capabilities in system analysis, including requirements gathering, Use Case documentation, UML diagram creation, database modeling, application development adhering to the MVC model, and performing efficient CRUD processes. Skilled in managing SQL Server, Oracle, and MySQL databases, with familiarity in both Windows and Linux operating systems.
Software Development Analyst
8/1/2020 - Present
Developed expertise in customizing and supporting various layers of the Totvs RM System using C#, ASP.NET, and SQL Server. Engaged in web development involving Angular, HTML5, and CSS3. Conducted requirement gathering, implementation, and system updates in on-premise and Cloud environments through client meetings. Configured Web Services to integrate different systems and applications. Utilized Azure DevOps, TFS, and Git for version control and publishing.Technical Support Analyst
10/1/2017 - 7/1/2021
Served as a Technical Support Analyst I for the Totvs RM line, providing expert assistance to both internal and external clients. Gained extensive experience in global ERP integration tools, utilizing SOAP Web Services, REST, and APIs to ensure seamless operations. Conducted training sessions on the use and development of the RM System and RM Portal. Developed environments using Visual Formula, Concept, and Metadata, and worked on standard RM scope integration tools. Contributed to the creation and maintenance of FAQs and knowledge bases, standardizing solution documentation for customer use. Demonstrated proficiency in the parameterization of both On-Premise and Cloud environments, ensuring optimal configuration and performance.Technical Support Analyst
2/1/2016 - 10/1/2017
Specialized in the analysis and support of diverse client systems and applications, providing extensive support for operating systems. Demonstrated expertise in identifying, analyzing, and correcting software errors. Proficient in the installation and configuration of various software applications, ensuring optimal performance and reliability. Developed strong troubleshooting skills and delivered excellent technical support, contributing to enhanced system stability and user satisfaction.Systems Analyst
9/1/2015 - 1/1/2016
Provided comprehensive support for internal and external users of the DLBC System, ensuring seamless operation and user satisfaction. Spearheaded customization and internal improvements, enhancing the overall functionality and user experience of the system. Developed proficiency in SQL Database management and various development tools, optimizing system performance and reliability.Microcomputer Technician IV
1/1/2012 - 8/1/2015
Developed expertise in the analysis and support of banking systems, including software deployment and error analysis in both software and hardware for financial institutions. Demonstrated advanced skills in the installation and configuration of anti-malware software, ensuring the security and integrity of sensitive financial data. In the role of Microcomputer Technician II, gained experience in hardware management, encompassing the separation of hardware for replacement, as well as the deployment, cleaning, assembly, and maintenance of computer systems.IT Intern
10/1/2008 - 10/1/2009
Gained extensive experience in IT support, focusing on the maintenance of microcomputers, printers, servers, and software. Developed proficiency in diagnosing and resolving hardware-related issues and performing routine maintenance tasks to ensure optimal performance of microcomputers. Demonstrated strong skills in troubleshooting and repairing various types of printers, and managed server maintenance, including updates, performance monitoring, and security measures. Executed software installations, updates, and patches, ensuring smooth operation and compatibility with existing systems. Acquired expertise in using various diagnostic tools and software utilities to streamline support processes.
Analysis and Development of Systems at Estácio de Sá University
2017 - 2020English Language and English Literatures at Una University Center
2013 - 2014Software Engineering at Pitagoras College
2023 - 2024
C# and Object Orientation Training at Alura
9/1/2022SQL Server: T-SQL with Microsoft SQL Server 2017 at Alura
5/1/2021SQL Server: T-SQL with Microsoft SQL Server 2017 at Alura
5/1/2021SQL Server: Data Manipulation with Microsoft SQL Server 2017 at Alura
5/1/2021Advanced Queries with Microsoft SQL Server 2017 at Alura
5/1/2021C# Part 3: Understanding Inheritance and Interface at Alura
3/1/2021Introduction to Object Orientation at Alura
9/1/2020Introduction to SQL 2017 at Alura
7/1/2019
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