Fernando C.
Scrum Master

Skills

Jira

Fernando is available for hire

All Howdy Candidates are vetted for skills and english proficiency.

Bio

A certified Scrum Master holding PSM II, PSM I, Kanban System Design (KMP I), Product Backlog Building (PBB), and Certified Scrum Product Owner (CSPO) qualifications. Responsibilities encompass initiatives in various sectors, including banking, mortgages, mobile, B2B, and developer tools. Demonstrates robust capabilities in process and business analysis as well as project and team management. Specializes in leveraging Scrum, Kanban, and Lean methodologies to support organizations in developing more effective and influential products.

SCRUM MASTER
8/1/2022 - Present

Led six or more remote multidisciplinary teams comprising over 15 developers across various time zones, specializing in mortgage products and tools for internal developers. Facilitated daily meetings, retrospectives, and demos/reviews while coaching teams and departments in Agility. Negotiated scope, MVPs, prioritization, and deliveries with C-level executives. Utilized metrics such as throughput and work in progress (WIP) to develop a robust and reliable product roadmap. Acted as Product Owner (PO) for a product designed to estimate the real estate values of properties, generating annual savings of USD $600,000. Created user stories, mapped and corrected dysfunctions in business processes, and documented requirements. Supported business areas in the creation of four new internal products aimed at cost reduction.
SCRUM MASTER
9/1/2021 - 8/1/2022

Oversaw leadership of over four remote multidisciplinary teams, each consisting of more than 20 members, driving multiple digital payment authorization projects impacting millions of consumers and numerous companies globally. Facilitated daily stand-ups, retrospectives, and demonstrations, while also providing Agile coaching to various teams and departments. Negotiated project scopes, requirements, resources, and deadlines with senior management and executives. Delivered training and consulting for over 500 employees on tools and methodologies such as Jira, EazyBI, Scrum, Kanban, Confluence, user story writing, and backlog management. Supported over 20 Product Owners by offering consulting and training to enhance product delivery. Created comprehensive metric dashboards in Jira/EazyBI to facilitate company-wide understanding and improve the product roadmap. Strengthened relationships with key clients, including Pernambucanas and Renner, ensuring improved collaboration and satisfaction.
Project Leader - Scrum Master
1/1/2020 - 10/1/2021

Managed stakeholders at various hierarchical levels, consistently delivering mobile projects impacting millions of customers. Negotiated scope, requirements, resource allocation, and project schedules across different areas of a mobile application. Led remote multidisciplinary teams specializing in Android, iOS, UX, and analysis.
Business Analysis Leader
4/1/2019 - 10/1/2021

Conducted requirements gathering, process design, and gap analysis for mobile applications on Android and iOS, tailored to individual and corporate clients. Developed proficiency in writing use cases, user stories, journey mapping, and personas for various projects. Facilitated workshops for Product Discovery and ideation of new services. Designed wireframes and prototypes using Marvel App and Balsamiq.
Run The Bank Leader
4/1/2019 - 1/1/2020

Served as Scrum Master and Product Owner for mobile applications, facilitating stakeholder management to ensure seamless project progression. Supported the approval of new projects by coordinating with various teams and aligning project goals with stakeholder expectations.
Senior Business Analyst
1/1/2018 - 4/1/2019

Gathered requirements, designed processes, and conducted gap analysis for mobile applications on Android and iOS platforms. Created comprehensive use cases, user stories, journey maps, and personas tailored for individual and corporate clients. Effectively managed stakeholders across multiple hierarchical levels and functional areas. Designed wireframes and prototypes utilizing Marvel App, Balsamiq, and Adobe XD.
Pega 7 System Architect
1/1/2016 - 1/1/2018

Conducted end-to-end UX/UI design for accrediting new providers. Developed requirements, project structure, and scope. Created and validated hundreds of user stories and mockups using Pega 7 and Balsamiq. Analyzed AS-IS processes to develop the TO-BE reality. Managed IT and business stakeholders effectively.
Senior Business Analyst
8/1/2013 - 1/1/2016

Conducted business and process analysis for global and regional projects focused on anti-money laundering prevention. Demonstrated expertise in UI design and authored comprehensive use cases and tests for a new Compliance system. Skillfully gathered requirements across various business areas and executive levels to ensure adherence to regulatory standards. Managed projects utilizing the Waterfall methodology and efficiently handled resource management.
Pre-sales Consultant
1/1/2013 - 8/1/2013

Developed expertise in pre-sales consulting for Oracle ECM, serving both private sector and governmental clients. Responsibilities included creating presentations and managing bid processes, as well as gathering requirements, defining project scopes, and crafting detailed business proposals. Demonstrated proficiency in testing new products and produced comprehensive documentation and user guides to support these initiatives.
Systems Analyst
5/1/2012 - 1/1/2013

Developed proficiency in Oracle ECM and Oracle Document Capture through extensive project work. Conducted thorough testing of new software versions and created comprehensive documentation and user guides. Demonstrated technical expertise in managing enterprise content management systems and proficiently capturing and processing documents within Oracle's framework.
Support Analyst
4/1/2011 - 5/1/2012

Served as Support Analyst for branches in the Americas, achieving significant advancements in team management and KPI monitoring. Played a pivotal role in resolving support tickets, ensuring prompt and effective solutions. Developed extensive guides and processes aimed at enhancing metrics and improving customer relationships.

System Analysis and Development at International University Center UNINTER
2018 - 2019
Design Thinking and Business Management at Descomplica
2020 - 2021