Frederico D.IT Operations Specialist
Skills
Specialization encompasses POSIX systems (GNU/Linux) with extensive expertise in SMTP, POP, IMAP4, POSTFIX, DHCP, DNS, NIS, HTTP, FTP, LDAP, SAMBA, NFS, CUPS, LPRNG, alongside VPN technologies, Logical Volume Manager (LVM) management, PROXY services, and boot services like ETHERBOOT and LSTP. Proficiency extends to network security applications including SNORT and IPTABLES and build automation tools such as GNU Make. Advanced scripting capabilities are demonstrated in Shell Scripts. Possesses considerable experience in backup solutions utilizing Bacula and MarsNWE, and familiarity with Structured Cabling Systems.
Skilled in office suite software LibreOffice/OpenOffice and proficient in virtualization and cloud infrastructures, notably Proxmox VE for managing virtual machines (VMs) and HCI for hyper-converged infrastructure, as well as SDS and SDN architectures for storage and networking, respectively. Knowledge extends to Ceph distributed storage system, device mapper multipath configuration for SAN management, Target framework (LIO) for iSCSI or FCoE targets, flow-based network protocols such as OpenFlow, and KVM/QEMU for hardware emulation/virtualization, in addition to containerization technologies like LXC.
Participation credentials include serving as a speaker at the Latin American Congress of Free Software - Latinoware 2019, where knowledge on free software advancements was presented, and attending Asterisk V.Office training sessions covering both basic and advanced levels, enhancing expertise in the open-source telephony platform. Further, completed training in Linux System Administration offered by RNP - Escola Superior de Redes (Ibict), gaining crucial system management skills.
Additional engagements include attending a mini-course on Backups using Bacula & Fedora during the V Latin American Conference on Free Software, emphasizing reliable data protection strategies, and leading talks on the ODF – ISO/IEC 26300 Documentation Standard at Informatech, a technology fair hosted by Pontifícia Universidade Católica do Paraná, showcasing a commitment to promoting open standards for documentation processes.
Infrastructure Architect
2/1/2019 - Present
Gained extensive expertise in the implementation of virtualization systems using Proxmox VE, showcasing advanced skills in designing, deploying, and managing virtual environments. Spearheaded storage solutions utilizing Multipath and iSCSI protocols, ensuring high availability and optimized performance. Demonstrated the ability to troubleshoot and maintain virtualization infrastructure, contributing to improved system reliability and efficiency.Systems Analyst
5/1/2008 - 10/1/2008
Specialized in requirements analysis, meticulously translating business needs into technical specifications. Developed robust web applications leveraging PHP and HTML, ensuring high performance and responsiveness. Utilized SQL and PLSQL to interact with and manage databases efficiently, optimizing data retrieval and storage processes.Infrastructure Management Analyst
1/1/2008 - 6/1/2022
Executed deployments of various open source solutions while managing and administering POSIX systems. Developed and refined scripting capabilities with Bash, awk, and sed. Utilized extensive expertise with VMware ESXi and GhettoVCB for virtualization and backup operations. Engaged deeply with software-defined systems (SDS), software-defined networking (SDN), Open vSwitch (OVS), hyper-converged infrastructure (HCI), VLAN configurations, and virtualization technologies including KVM and QEMU.
Administered diverse Linux distributions including Debian, Ubuntu, CentOS, and OpenSUSE, and managed server environments with Proxmox VE. Achieved proficiency in Ceph for storage cluster management and worked with various storage systems such as SAN, DAS, and NAS, incorporating Device Mapper Multipath for redundancy and failover.
Configured and managed network security through Fortigate and pfSense, and implemented network-attached storage solutions with FreeNAS and omniOS+ napp-it. Conducted data protection operations using Bacula and configured VoIP and SIP solutions. Demonstrated networking expertise with equipment from Cisco, 3COM/HP, Brocade/Ruckus, and Unifi. Supported Windows Server 2012 and 2016 environments and provided directory services and file sharing solutions using Samba4.IT Technician
1/1/2006 - 1/1/2008
Successfully managed and resolved numerous conflicts, demonstrating advanced performance in conflict management negotiations. Gained expertise in various negotiation techniques to address and mitigate disputes effectively. Utilized tools such as Jira and Trello for tracking and resolving issues, ensuring seamless communication across teams. Employed frameworks like Agile and Scrum to facilitate collaborative problem-solving and foster a harmonious working environment.Support Analyst
1/1/2003 - 1/1/2006
Managed and maintained infrastructure, ensuring high performance and reliability of MS Windows Servers, GNU/Linux Servers, and GNU/Linux Workstations. Gained expertise in managing Novell Netware 4.11 systems and orchestrated comprehensive backup solutions. Worked extensively with Oracle databases to maintain data integrity and security. Specialized in configuring and monitoring firewall systems to protect network integrity. Provided exceptional user support, addressing technical issues efficiently and maintaining continuous operation of microcomputers. Conducted regular maintenance and support for microcomputers to prevent and troubleshoot hardware and software issues. Leveraged experience as a computer instructor to educate users on technical best practices and system operations.Intern
1/1/2001 - 1/1/2002
Demonstrated expertise in managing a high volume of inbound customer service inquiries through various communication channels including phone, email, and live chat. Utilized CRM tools such as Salesforce and Zendesk to track and resolve customer issues efficiently. Leveraged problem-solving skills to address and resolve customer complaints, contributing to increased customer satisfaction and retention rates. Gained proficiency in ticketing systems, ensuring timely resolution and follow-up on customer requests. Applied data analysis tools to identify trends in customer feedback, aiding in process improvement initiatives. Developed and implemented training programs for new team members to enhance service quality.Intern
1/1/2000 - 1/1/2001
Oversee end-to-end software development lifecycle, utilizing an advanced proficiency in JavaScript frameworks such as React and Angular, alongside backend expertise in Node.js and Express.js. Led cross-functional teams through Agile methodologies, ensuring seamless integration and effective sprints. Implemented continuous integration and continuous delivery (CI/CD) pipelines using Jenkins, Docker, and Kubernetes. Mastered deployment and infrastructure management on AWS, Azure, and Google Cloud Platform. Excelled in database management with MongoDB, MySQL, and SQL Server. Enforced high standards of code quality through best practices in testing and code reviews, leveraging tools like Jest and Mocha for unit testing, and SonarQube for code quality analysis. Fostered a culture of knowledge-sharing and collaboration using Confluence and JIRA for project management and documentation.
Bachelor's Degree in Systems Analysis and Development at Pontifical Catholic University of Paraná
2006 - 2008Electronics, Telecommunications at Polytechnic Institute of Londrina (IPOLON)
2001 - 2003These terms appear to be a list of technical skills and methodologies rather than educational degrees. However, I can explain what they are:
- **HTML5**: A markup language used for structuring and presenting content on the World Wide Web.
- **CSS at Federal University of Technology - Paraná
2011 - 2012It appears there might be some confusion. You've listed technologies and programming languages rather than an educational degree. Please provide an educational degree to continue, such as Bachelor of Science in Computer Science or its equivalent in another language for translation. at Federal University of Technology - Paraná
2009 - 2010
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