Gisele C.
Product Manager

Skills

Microsoft Azure

Jira

Gisele is available for hire

Hire Gisele C.

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Bio

An experienced IT professional with a strong focus on digital product management, team leadership, and delivering exceptional results. Recognized for excellence by colleagues and clients, the expertise includes product ownership, technical documentation, and leading agile meetings. Proficient in utilizing software tools such as Jira, Trello, and Azure DevOps to drive innovation and ensure end-user satisfaction.

professor
8/1/2021 - 8/1/2023

Developed and imparted comprehensive knowledge in business processes, software engineering, e-business, and project management within higher education IT courses. Crafted detailed academic plans and provided continuous guidance to students, facilitating their educational and professional growth in the IT field.
Product Owner
7/1/2021 - Present

Oversaw multiple projects simultaneously, managing diverse teams and products with a focus on agile principles. Ensured comprehensive functional understanding by guiding teams and collaborating closely with clients during discovery sessions for seamless delivery. Leveraged extensive expertise in SaaS/PaaS to enhance project outcomes.

In logistics, contributed to projects for entities like UPU and Correios Brasil, optimizing delivery processes and boosting efficiency. Pioneered roles in banking projects including the introduction of the first peer-to-peer lending product. Led tax improvement projects and accounting intelligence initiatives aligned with compliance requirements of the Brazilian Federal Revenue. Demonstrated adaptability through work on event management systems, education platforms, and healthcare applications.

Developed and refined skills in requirements gathering, stakeholder collaboration, and strategic planning across diverse domains such as logistics, banking, taxation, events, education, and healthcare, consistently delivering impactful results.
C# Developer
11/1/2016 - 5/1/2018

Assumed multifaceted responsibilities as a programmer, focusing on development, design, coding, testing, analysis, implementation, and bug fixing within a desktop system using the C# programming language. Additionally, functioned as the Product Owner for the legacy system, contributing holistically to its evolution by combining technical expertise with strategic oversight. Developed proficiency in C#, honed skills in software analysis and bug fixing, and gained experience in product management within a legacy system context.
Technical support
1/1/2016 - 11/1/2016

Delivered expert remote and phone support to customers, effectively addressing system inquiries and documenting reported issues and bugs with precision. Analyzed customer interactions to identify trends and gaps, contributing actionable suggestions for new system features based on these insights. Developed proficiency in customer support software, bug tracking systems, and data analysis tools, ensuring a high standard of service and continuous system improvement.