Harison P.

Project Manager

Software Engineering Manager
1/1/2021 - 7/1/2023

Held responsibility for making strategic decisions, supporting the technical side with the team and architects, and developing new architectural documentation aligned with the company's strategy. Effected negotiations with various departments and directed and sized teams based on planning needs. Acquired proficiency in technologies including Rust, Java, Spring Boot, Hibernate, Kafka, Rest API, and Microservices. Extensively utilized AWS services such as SQS, SNS, Lambda, EC2, S3, and DynamoDB. Commanded Terraform, GitLab, Docker, Swagger, TDD, BDD (JUnit and Mock), and Kubernetes for development and deployment purposes.

Deployed expertise in databases like PostgreSQL, DynamoDB, Redis, MongoDB, and SQL Server. Effectively monitored systems using New Relic, Prometheus, Grafana, and CloudWatch, tracking technical, project, and business indicators (OKRs). Engaged in risk management by mapping, prioritizing, and aligning with involved parties, creating mitigation plans, and sharing risks with PM and business teams to prioritize resolutions.

Conducted regular 1:1 feedback sessions with coordinators, technical leaders, and engineers, aligned with their PDIs, and developed team members’ IDPs. Collaborated closely with product management to understand new features and manage the roadmap, suggesting new initiatives for strategic planning, and monitoring multi-stakeholder and operations teams’ outputs.

Fostered a culture of operational excellence focused on high-performance delivery without sacrificing quality. Aided the operations team in improving automation processes to minimize rework, and maintained a high standard for technical outputs within the team.

Software Engineering Manager
10/1/2020 - 12/1/2021

Developed proficiency in people management through the creation of individual performance plans (PDIs) based on six pillars of continuous IT management, including Engineering vs. Product Vision, Software Engineering and Architecture, Support, Agility, and Soft Skills. Contributed to best practices in software development utilizing .NET, .NET Core, C#, REST APIs, WCF, Angular, React, and design principles like SOLID and POO. Leveraged advanced methodologies such as Design Patterns, TDD, BDD (including tools like xUnit and Mock), Integrated Tests, and the C4 Model architecture. Enhanced applications' reliability and performance using Kafka, Microsoft Azure, and Azure DevOps for version control (Azure Repos Git). Managed application availability indicators through tools like App Dynamics, SonarQube, and Polaris for vulnerability assessments while orchestrating the platform architecture evolution plan.

Supported agility in technical refinements, coordination with technical and business areas, and the implementation of agile strategies—including planning, daily stand-ups, and refinements with project managers and stakeholders. Aided in the evolution of Definitions of Ready (DOR) and Definitions of Done (DOD).

In support management, developed essential POPs to scale support services, maintained transparency on incidents, prioritized issues, and managed SLAs. Created a comprehensive call catalog and enhanced support processes through automation, reducing rework.

Ensured software quality by enforcing code coverage standards through BDD and TDD practices, managing bug mitigation and technical debts, and automating the mapping of functional and non-functional scenarios. Implemented rigorous testing protocols, including GMUD, Integrated Testing, Unit Testing, Non-Functional Testing, and Low-Quality Regression Testing.

Project Manager - IT
8/2/2019 - Present

Managed and ensured projects adhered to scope, schedule, budget, and quality standards, aligning with expectations and mitigating risks. Identified and rectified project deviations, contributing to strategic planning and risk management. Generated comprehensive metrics related to milestones, deliveries, dependencies, risks, and issues, and transformed these into actionable KPIs, presenting project performance through dashboards. Oversaw diverse teams including developers, cloud architects (AWS), and support staff, driving high performance through adherence to best practices in software development architecture. Produced and evaluated software development metrics to ensure quality and maintain information security across projects.

Guided and developed team members through regular feedback, identifying competency gaps and aiding career progression. Implemented continuous improvement mechanisms for enhanced productivity, quality, and effectiveness. Led recruitment and talent selection, ensuring the acquisition of top candidates. Functioned as an Agile coach, facilitating the adoption of agile practices and overseeing digital transformation processes. Supported Scrum Masters by facilitating key meetings (Refinement, Technical Planning, Sprint Planning, Sprint Daily, Sprint Review, Sprint Retrospective) and managing tools such as Jira and burndown charts. Conducted internal agility training and guided Product Owners to create clear and concise backlog items using Behaviour Driven Development (BDD) best practices. Participated in stakeholder and team discussions, influencing decision-making based on comprehensive productivity, quality, and effectiveness metrics.

Project Coordinator - IT
2/2/2019 - 8/2/2019

Coordinated a team of front-end developers, full-stack developers, business analysts, and QA analysts. Ensured seamless integration with the business area, identifying and prioritizing requirements to maximize value addition. Guided the Product Owner in developing epics and stories with a focus on Behavior-Driven Development (BDD). Facilitated team processes including Pre-Game, Refinement, Technical Planning, Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives, and assisted in creating development tasks based on stories.

Contributed to the continuous improvement and professional development of squad members. Maintained and updated essential tools such as burndown charts, Kanban boards, Trello, and Jira. Ensured adherence to quality and architectural best practices through proactive oversight of the technical leader and development activities. Implemented various agile testing methodologies including unit, integration, functional, spot, and regression tests, prioritized according to delivery schedules.

Compiled and presented dashboards, project indicators, and performance metrics. Monitored production incidents and prioritized maintenance activities. Participated in the digital innovation core, enhancing products and processes by applying lean six sigma, business model canvas, SWOT analysis, and design thinking.

Technical Lead - Systems Developer Analyst
1/1/2015 - 2/1/2019

Assumed multiple critical roles including Product Owner, Scrum Master, and Technical Leader. Demonstrated strong product ownership by understanding business needs and stakeholder requirements to prepare epics and manage product backlogs, ensuring high-priority deliveries offered the greatest business value. Overseeing incident monitoring and support prioritization were key elements in maintaining seamless production operations. As a Scrum Master, facilitated key agile rituals such as Technical Planning, Sprint Planning, Sprint Daily, Sprint Reviews, and Sprint Retrospectives. Effectively utilized tools like Trello, Kanban, and Jira to control burndown charts and aid the development team in task creation based on user stories.

In the capacity of Technical Leader, supervised the development team’s activities, ensuring code quality through meticulous code validation. Supported the team by implementing architectures aligned with DevOps principles and ensured continuous integration. Conducted comprehensive system analysis, and development, and performed various levels of testing including unit, integrated, and automated testing. Utilized a diverse set of tools and technologies: C#, Java, REST API, Microservices, WebServices, MVC, Spring, Maven, Hibernate, JPA, ASP.NET, ASP, JS, NodeJS, React, Flux, Git, Jenkins, SonarQube, MySQL, SQL Server, PostgreSQL, and MongoDB.

Systems Analyst, Mid-Level .net Developer
1/1/2013 - 2/1/2015

Managed project scope, gathered and analyzed requirements, and defined functional specifications. Validated, implemented, and monitored post-implementation processes, ensuring maintenance, quality standards, and adherence to SLA-defined timelines. Analyzed and developed systems, distributed tasks among team members, and monitored and controlled deliveries effectively. Developed comprehensive reports and created dashboards for presenting project KPIs. Enhanced processes and services by applying Lean Six Sigma and ITIL principles, proposing suitable solutions, and evaluating technological resources and performance using the PDSA cycle. Utilized technical expertise in CSS, JavaScript, ASP.NET, ASP, C#, Entity Framework, MVC, and SQL Server, with version control maintained via TFS.

.NET Developer
9/2/2012 - 12/2/2012

Gained extensive experience in migrating SSIS-SQL packages to C# for SGM Systems within the Treasury Risk domain. Utilized C# and SQL Server to complete the migration process, ensuring seamless integration and improved system performance. Demonstrated technical proficiency in C# scripting and SQL Server management, enhancing the overall efficiency and reliability of the Treasury Risk systems.

Junior Systems Developer Analyst
11/2/2008 - 7/2/2012

Analyzed and developed systems for integration within the financial sector, enhancing data manipulation and report generation to support managerial decision-making. Utilized Visual Basic, ASP, COM+, and SQL Server 2005 (stored procedures) to develop robust three-tier systems. Demonstrated expertise in generating reports through VBA macros and maintained desktop systems using Java. Configured servers for IIS applications to ensure seamless deployment and performance. Participated in a research group focused on ETL processes (Extraction, Transformation, and Load) to improve integration of manufacturing cells in production lines.

Systems Analyst Developer
10/2/2007 - 11/2/2008

Developed proficiency in analyzing requirements, scope definition, and system development, including automated testing and implementation. Demonstrated strong support and approval capabilities for projects. Specialized in creating systems for travel companies, focusing on tax calculation, fees, taxation, payments, and management reports. Utilized HTML, CSS, JavaScript, Genexus, C#, and Java for front-end and back-end development. Leveraged SQL Server for robust database management. Applied Extreme Programming (XP) and Scrum methodologies to ensure efficient project execution and agile development.

MBA in Project Management with Agile Methodologies at FIAP
2018 - 2019

MBA in Information Technology Management at Fundação Getulio Vargas
2019 - 2021

Computer Technician at Application School
2000 - 2003

PSM I - Scrum Master at Scrum.Org
6/2/2019

PSPO - Product Owner at Scrum.Org
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