Henrik G.QA Engineer
Skills
Inspired by technology since 2008, my passion began at the age of 10, experimenting with video game simulators on a home PC. In 2013, a university scholarship in Arduino Basics introduced me to programming, which I swiftly embraced, steering my career towards development. My academic journey has included two years of English courses and a focused selection of hardware and software studies at various universities.
In 2020, I began working as a Reliability Analyst specializing in embedded optical fiber systems while pursuing a degree in Computer Science at UNIVALI. My professional background encompasses experience in electronics and telecommunications. Notably, in 2023, I was entrusted with a business trip to China to conduct testing within the world's largest fiber optics company, a project that concluded successfully.
I consider myself a dedicated enthusiast of technology, built on Christian values, with interests that include animals, nature, and music. I am known for my friendly demeanor and strong advocacy for teamwork.
Reliability Analyst
8/1/2020 - Present
Developed expertise in fiber optics interoperability with third-party equipment as well as conducted comprehensive OEM product testing. Engaged in OEM product development with Realtek and various Chinese suppliers, providing support to customer service attendants and performing in-depth network analysis. Gained experience in C development for embedded systems and proficiently debugged Ethernet, GPON, and EPON technologies. Assisted in the development and support of SKD and CKD products, managed firmware for launched products, and facilitated the creation of customer support platforms using Python, Go, and HTML/CSS/JavaScript.
Conducted extensive field testing and provided robust customer support, contributing to new product development with a focus on housing and user experience (UX). Developed automated tests using Robot and consistently applied Agile methodologies throughout the process.Engineering Trainee
1/1/2020 - 7/1/2020
Developed technical expertise in fiber optics interoperability with third-party equipment, ensuring seamless integration and performance. Conducted thorough OEM product testing and played a pivotal role in OEM product development, collaborating closely with Realtek and various Chinese suppliers to enhance product functionality. Provided support to customer service attendants, offering technical insights and assistance to resolve complex issues. Demonstrated strong capabilities in network analysis, ensuring optimal network performance and reliability.IT Trainee
7/1/2019 - 12/1/2019
Delivered comprehensive support to franchisers, ensuring seamless integration and functionality across various systems. Provided specialized support for credit card systems, resolving transaction issues and enhancing payment processing efficiency. Contributed to billing systems support, troubleshooting problems and optimizing processes to ensure accurate and timely invoicing. Developed technical expertise in diagnosing and resolving system issues, demonstrating a strong ability to maintain and improve system reliability.Sys Admin
12/1/2016 - 7/1/2017
Specialized in comprehensive systems support, including database and deployment assistance. Ensured robust system monitoring by utilizing tools such as Nagios, Zabbix, and Grafana. Orchestrated systems efficiently with Docker, Chef, and Jenkins. Provided firewall support and managed backup processes diligently. Enhanced operational efficiency through task automation.IT Trainee
6/1/2016 - 11/1/2016
Solved internal tickets and provided comprehensive Windows support. Repaired hardware for workstations and ensured the seamless operation of printers. Monitored internal systems to maintain optimal performance and address issues proactively.
Computer Science at Itajaí Valley University
2017 - 2027
Rodeo Suse Rancher - Part 1 at SUSE
8/1/2022DevOps Track - The Developers Conference 2017 at The Developer's Conference
5/1/2017Try SQL at CodeSchool
4/1/2017Try Ruby at CodeSchool
10/1/2016Try Python at CodeSchool
10/1/2016Git Real at CodeSchool
10/1/2016Breaking the Ice With Regular Expressions at CodeSchool
10/1/2016Advanced English at Yázigi
1/1/2016
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