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Hugo A.
Project Manager

Tableau
Python
Bio

Management of the entire project domain is conducted by utilizing expertise to elevate the performance of teams, including developers, designers, product owners, and support staff. This is achieved through the establishment of effective processes, motivation strategies, and strategic decision-making. Additionally, performance data analysis is conducted to assess the department's efficiency, project progress, and customer satisfaction. Proficiency in multiple languages enables support for international clients.

  • Project Manager
    6/1/2020 - Present

    Managed project teams comprising Customer Service, Support, Designers, and Developers to ensure timely and quality project deliveries.

  • E-commerce / Social Media
    1/1/2020 - 4/1/2020

    Managed the company's website, marketplaces, and social media, developing technical expertise in web development and digital marketing strategies. Utilized content management systems and e-commerce platforms to efficiently maintain and update the company's online presence. Leveraged various social media management tools to enhance brand visibility and engagement. Focused on optimizing website performance and user experience through regular analysis and deployment of updates. Implemented SEO best practices to increase organic traffic and improve search engine rankings. Developed skills in data analysis and reporting to track website metrics and social media performance, ensuring data-driven decision-making for future campaigns and strategies.

  • Business Intelligence Analyst
    6/1/2019 - 12/1/2019

    Developed key performance indicators (KPIs) using Tableau and effectively mapped business opportunities within the e-commerce sector. Created and maintained comprehensive reports, ensuring data was readily available and visualized through Tableau dashboards. Extracted and transformed data utilizing SQL Server Integration Services (SSIS) and showcased proficient SQL development skills to support data-driven decision-making.

  • Foreign Trade Analyst
    9/1/2017 - 4/1/2019

    Managed the coordination of the company's exports and imports, ensuring seamless logistics for road, sea, and air freight. Handled product registration for international markets and actively prospected new customers and suppliers to expand the company's global reach. Maintained daily communication with international customers and suppliers to foster strong business relationships. Oversaw the translation and adaptation of packaging for foreign markets, ensuring compliance with international standards. Conducted thorough checks of import and export documents to maintain regulatory compliance and efficiency in operations.

  • Export Analyst
    12/1/2015 - 6/1/2017

    Developed proficiency in coordinating company exports and managing logistics for road, sea, and air freight. Demonstrated expertise in sending samples abroad and setting delivery dates in collaboration with the Production Control and Sales departments. Acquired skills in scrutinizing and verifying shipping and export documentation to ensure compliance and accuracy.

  • Trainee
    4/1/2013 - 11/1/2014

    Gained expertise in the development of financing projects, including originating, structuring, and implementing various financing models to support strategic business objectives. Conducted in-depth analysis of balance sheets and income statements to assess financial health and inform investment decisions. Collaborated extensively with government agencies to ensure regulatory compliance and secure necessary approvals for financial undertakings.

  • Commercial Manager
    11/1/2010 - 1/1/2013

    Gained expertise in sales, specializing in product promotion and client engagement, while consistently achieving targets. Conducted regular client visits, fostering strong relationships and identifying new business opportunities. Coordinated export processes, ensuring seamless international shipping and compliance with regulations. Led the development of new products, from ideation to market launch, leveraging feedback and market analysis. Prepared detailed weekly reports to track performance and enhance strategic decision-making.

  • Import Assistant
    11/1/2007 - 10/1/2010

    Developed expertise in international logistics and traffic coordination across the USA, Mexico, Colombia, India, and Spain. Managed the deconsolidation of Merchant CE within the Siscomex Cargo system, ensuring compliance with regulatory requirements. Conducted import document approvals with precision, maintaining high standards of accuracy and timeliness. Demonstrated proficiency in currency exchange processes, ensuring smooth financial transactions across multiple currencies.

  • Import Intern
    11/1/2006 - 11/1/2007

    Coordinated and maintained communication with clients to ensure seamless follow-up and resolution of queries. Assisted the dispatcher in managing and preparing documents required for DI registration, ensuring accuracy and compliance with regulations. Oversaw the delivery of critical documents to clients and Customs, ensuring timely and secure transfer to support smooth operational workflows.

  • Line Leader
    7/1/2004 - 11/1/2005

    Developed expertise in assembly processes with a focus on improving efficiency and precision. Enhanced communication skills by providing Japanese to Portuguese translation services, facilitating smooth collaboration within the production line. Specialized in multilingual support, ensuring clear and effective communication among team members to maintain workflow continuity and productivity. Gained experience in a high-paced manufacturing environment, emphasizing teamwork and process optimization.

  • International Relations at Lusíada University Center
    2006 - 2009

  • Project Management at Getulio Vargas Foundation
    2020 - 2021

  • Introduction to deco.cx - Technical Training at deco.cx
    7/1/2023

  • Wake.Commerce - Working with Data at Wake
    6/1/2023

  • Wake.Commerce - Resources and Features at Wake
    6/1/2023

  • Wake.Commerce - Onboarding at Wake
    5/1/2023

  • PYTHON 3 at Curso em Video
    5/1/2023

  • Vtex Implementation at VTEX
    11/1/2022

  • CMX Level 1 at EICOM Institute
    1/1/2022

  • Linx Implementer at Linx
    1/1/2021

Hugo is available for hire

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