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Ingrid A.
Project Manager

Jira
Bio

Specializes in addressing problems through practical adaptations to environments and engaging individuals in the change process for companies, teams, and products. Since 2016, has accumulated experience across consulting, finance, and media sectors, primarily focusing on organizations pursuing or operating within agile development models. Proficient in aiding teams and departments in the adoption of agile methodologies such as Scrum and Kanban, while ensuring alignment with business objectives to achieve Business Agility.

Holds extensive roles including Scrum Master, Product Owner, Agile Coach, Trainer, Agility Consultant, and Leader. Implemented and instructed on various market practices for agility practitioners and organizations, encompassing OKR (Objectives and Key Results), maturity assessments, Lean Inception, Flow Metrics, Scrum, Kanban, and Management 3.0. Additionally, certified as a Management 3.0 facilitator, Kanban Trainer, and Flight Levels Coach.

  • Agile & Product Leader
    6/1/2021 - Present

    Led the Consulting Business Unit, serving as a technical reference for the team and clients, and aiding in the definition of objectives, delivery roadmaps, and performance backlogs. Facilitated continuous improvement events to drive team efficiency. Provided support for the development of agile practitioners and product personnel using the Individual Development Plan (IDP) tool.

    Acted as a client reference, conducting assessments, pinpointing improvement areas in operational structure, structuring change plans, and organizing solution portfolios. Led by example in teaching, facilitating Scrum events, and other contextually defined interactions to achieve client-defined objectives.

    As a product leader, managed team training and the company's training platform. Oversaw the Product Backlog and commercialization plan while capturing metrics and customer feedback to enhance product deliveries and value.

    Developed technical expertise in Scrum, Kanban, Management 3.0, JIRA, flow metrics, OKR, Design Thinking, Mural, User Story, and Flight Levels.

  • Agile Coach
    9/1/2020 - 5/1/2021

    Served as an Agile Coach specializing in Human Resources and Fiscal areas, focusing on facilitating Scrum events for product teams, aiding Product Owners with prioritization practices, and crafting Stories. Collected and analyzed metrics to enhance team productivity and delivery optimization. Acted as a mentor for the internal agile team by conducting peer mentorships, training sessions, and providing feedback through meeting shadowing to foster the development of other agilists.

    Experimented with organizational mapping and implemented Flight Levels to highlight key dependency points and relationships with areas external to development, thereby structuring agile interactions to enhance value delivery to customers.

    Developed expertise in agile methodologies such as Scrum and Kanban, and management practices under Management 3.0. Utilized tools and techniques including JIRA, flow metrics, and prioritization techniques like RUT, MoSCoW, and Value x Effort.

  • Agile Coach
    2/1/2020 - 9/1/2020

    Contributed significantly to the company's digital transformation in the area of Customer Journey. Supported teams by implementing and advising on agile practices, ensuring consistent application across projects. Provided mentorship to Product Owners and team leaders, enhancing their capabilities and understanding of agile methodologies. Facilitated prioritization meetings and quarterly planning sessions, optimizing project timelines and resource allocation. Assisted the LACE (Lean, Agile, Continuous Improvement, Everything) team in adopting and integrating new practices to foster organizational improvement.

  • Agilista in English is Agilist.
    1/1/2019 - 1/1/2020

    Led the agile transformation of a Fintech company, guiding teams through their agile journey and collaborating closely with Product Owners on decision-making techniques and product discovery processes. Prioritized and made decisions in conjunction with the board and team members, while defining organizational purposes and OKRs for various areas. Developed proficiency in utilizing Kanban, Scrum, and XP frameworks and practices, including Flight Level methodologies, for conflict resolution and team coordination.

    Played a crucial role in structuring and defining the agility area within the organization through direct engagement with development management. Contributed to strategic meetings, conducted training sessions and workshops for multiple departments, facilitated onboarding for new team members, and assisted in the transformation of HR operations. Additionally, facilitated backlog construction and alignment dynamics, ensuring cohesive strategies and streamlined workflow.

  • Scrum Master | Product Owner
    12/1/2015 - 1/1/2019

    Acted as Scrum Master for various products across different segments, working closely with development teams to facilitate processes, remove impediments, teach agile practices, and motivate team members. Facilitated courses and workshops for internal and external clients, and monitored internal product progress. Collaborated with the product area to facilitate discovery dynamics and worked within the internal agility area to disseminate knowledge using Management 3.0 practices. Gained experience as a Product Owner in a billing project.

  • Production Engineering at Veiga de Almeida University - UVA
    2019 - 2023

  • Management 3.0 Facilitator at Happy Melly
    6/1/2023

  • Flight Levels Coach at Flight Levels Academy
    10/1/2022

  • Professional Scrum Master II at Scrum.org
    2/1/2022

  • Professional Kanban Trainer at Prokanban.org
    12/1/2021

  • SAFe 5 Agilist at Scaled Agile, Inc.
    3/1/2021

  • Kanban Management Professional at Kanban University
    12/1/2018

  • Professional Scrum Master I at Scrum.org
    9/1/2016

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