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Ivonaldo M.
IT Operations Specialist

Amazon Aws
Bio

An IT professional committed to impactful contributions in infrastructure analysis and cybersecurity. Career endeavors are characterized by a relentless pursuit of excellence through continuous knowledge enhancement and resilient challenge resolution. The professional approach is firmly grounded in ethical operations, steadfast integrity, and distinction achieved through demonstrated competence and skill.

  • Gerente de TI translates to IT Manager from Portuguese to English. However, IT Manager is not an educational institution, but rather a job title. Please provide the name of an educational institution for translation or clarification.
    1/1/2014 - Present

    Managed and supervised HelpDesk technical teams, ensuring efficient maintenance of networks and computerized infrastructures across small, medium, and large enterprises. Developed expertise in network management and support, configuration and troubleshooting, and optimized IT service processes. Utilized tools like remote desktop applications, network monitoring software, and ticketing systems to streamline support operations and enhance team productivity. Implemented best practices in ITIL and lean methodologies to drive operational improvements and client satisfaction.

  • Management of Information Systems at Uniasselvi
    2020 - 2022

  • Network and Systems Administration at National Service for Industrial Learning
    2012 - 2014

  • Public Policy Management at Federal Institute of Santa Catarina
    2017 - 2019

  • Managing Your Infrastructure as Code with Ansible at NIC.br
    9/1/2022

  • Managing Infrastructure in an Organized Way with Netbox at NIC.br
    9/1/2022

  • Control and Blocking of Anomalies and Attacks in Real-Time Networks with Linux at NIC.br
    9/1/2022

  • Containers for Production, Doing It Our Way! at NIC.br
    9/1/2022

  • Automating Network Services with Python Programming: Basic at NIC.br
    9/1/2022

  • 13th Seminar on Privacy and Personal Data Protection at NIC.br
    8/1/2022

  • CCNAv7 at Cisco Networking Academy
    6/1/2022

  • Cybersecurity Essentials at Cisco Networking Academy
    3/1/2022

  • Linux Network Engineer (4L070100090771) at 4Linux
    2/1/2022

  • Linux System Administrator (4L070300090771) at 4Linux
    12/1/2021

  • Linux Essentials (4L070200090771) at 4Linux
    10/1/2021

  • Linux Fundamentals (4L070200090771) at 4Linux
    10/1/2021

  • Algorithm (Credential Code 202106070042454878000000000000102755434) at UNIASSELVI
    6/1/2021

  • Introduction to Cybersecurity at Cisco Networking Academy
    9/1/2020

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