Ivonaldo M.IT Operations Specialist
Skills
An IT professional committed to impactful contributions in infrastructure analysis and cybersecurity. Career endeavors are characterized by a relentless pursuit of excellence through continuous knowledge enhancement and resilient challenge resolution. The professional approach is firmly grounded in ethical operations, steadfast integrity, and distinction achieved through demonstrated competence and skill.
Gerente de TI translates to IT Manager from Portuguese to English. However, IT Manager is not an educational institution, but rather a job title. Please provide the name of an educational institution for translation or clarification.
1/1/2014 - Present
Managed and supervised HelpDesk technical teams, ensuring efficient maintenance of networks and computerized infrastructures across small, medium, and large enterprises. Developed expertise in network management and support, configuration and troubleshooting, and optimized IT service processes. Utilized tools like remote desktop applications, network monitoring software, and ticketing systems to streamline support operations and enhance team productivity. Implemented best practices in ITIL and lean methodologies to drive operational improvements and client satisfaction.
Management of Information Systems at Uniasselvi
2020 - 2022Network and Systems Administration at National Service for Industrial Learning
2012 - 2014Public Policy Management at Federal Institute of Santa Catarina
2017 - 2019
Managing Your Infrastructure as Code with Ansible at NIC.br
9/1/2022Managing Infrastructure in an Organized Way with Netbox at NIC.br
9/1/2022Control and Blocking of Anomalies and Attacks in Real-Time Networks with Linux at NIC.br
9/1/2022Containers for Production, Doing It Our Way! at NIC.br
9/1/2022Automating Network Services with Python Programming: Basic at NIC.br
9/1/202213th Seminar on Privacy and Personal Data Protection at NIC.br
8/1/2022Cybersecurity Essentials at Cisco Networking Academy
3/1/2022Linux Network Engineer (4L070100090771) at 4Linux
2/1/2022Linux System Administrator (4L070300090771) at 4Linux
12/1/2021Linux Essentials (4L070200090771) at 4Linux
10/1/2021Linux Fundamentals (4L070200090771) at 4Linux
10/1/2021Algorithm (Credential Code 202106070042454878000000000000102755434) at UNIASSELVI
6/1/2021Introduction to Cybersecurity at Cisco Networking Academy
9/1/2020
Ivonaldo is available for hire
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