Jéssica F.

Platform Architect

Import Analyst
9/1/2012 - 6/1/2013

Monitored the entire operational routine of import processes, providing direct support to management. Contributed to a restructuring project focused on the department's controls and routines, resulting in the improvement of planning and strategy indexes. Optimized routine time and cost by implementing effective changes in operational procedures.

Operational Manager
1/1/2012 - 8/1/2012

Restructured and managed the Purchasing, Import, Inventory, Billing, and Logistics departments. Developed and implemented new controls, routines, and indicators for improving operational planning and cost management. Oversaw the entire process from purchase planning to product delivery, ensuring streamlined operations and enhanced efficiency.

Sales Admin
6/1/2013 - 11/1/2015

Aided the commercial management in the Northeast region with system and forecast administration, covering the entire process from lead to revenue. Managed the monitoring of sales participation through direct channels and distributors. Handled customer interactions for administrative aspects of sales, including contracts, financing, and product receipts, and ensured deadline adherence with operations through to delivery and installation. Contributed to process restructuring and improved communication with local distributors. Developed expertise in salesforce automation systems, contract management tools, and customer relationship management (CRM) software, alongside proficiency in coordinating cross-functional teams to achieve operational efficiency.

CEO Founder
10/1/2022 - Present

Led a startup overseeing all aspects of project and product management. Developed and executed original product ideas from conception to market. Utilized strong skills in product creation, incorporating customer feedback and iterative improvement techniques. Implemented comprehensive advertising strategies using digital marketing tools and data analytics. Orchestrated sales campaigns, achieving significant growth in customer acquisition and retention. Conducted thorough results analysis to measure the effectiveness of marketing initiatives and product performance. Responsible for hiring and managing a cross-functional team, ensuring alignment with company goals and fostering a collaborative work environment. Demonstrated expertise in various project management tools and methodologies, optimizing workflows and efficiency.

PMO
1/1/2022 - 6/1/2023

Managed a team of Project Managers and oversaw a diverse portfolio of R&D and Research projects. Demonstrated expertise in project management methodologies, ensuring the successful execution and completion of high-impact initiatives. Utilized Agile and Scrum frameworks to enhance team productivity and project outcomes. Employed tools such as Microsoft Project, JIRA, and Confluence for project tracking, communication, and documentation. Developed advanced skills in resource allocation, risk management, and stakeholder communication. Coordinated cross-functional teams and facilitated collaboration between research scientists, engineers, and external partners. Enabled consistent delivery of innovative solutions by fostering a culture of continuous improvement and technical excellence.

Project Manager
12/1/2020 - 12/1/2021

Led cross-functional teams to successfully manage and deliver R&D projects on time and within budget. Utilized project management tools such as JIRA and Trello to track progress and ensure adherence to deadlines. Skillfully managed project scope through extensive stakeholder engagement, employing Agile methodologies to accommodate shifting priorities and emerging requirements. Proficient in budget management and financial forecasting, with a strong focus on resource allocation to optimize project outcomes. Developed and maintained comprehensive project documentation, including risk assessments and mitigation strategies, to ensure all stakeholders were aligned and informed throughout the project lifecycle. Fostered a collaborative environment that emphasized continuous improvement and innovation.

Product Owner
9/1/2020 - 12/1/2020

Successfully led a digital health project, encompassing a wide range of responsibilities such as team management for both development and support. Ensured the project adhered to strict deadlines and budget constraints while effectively managing various stakeholders. Developed strategic marketing plans to enhance project visibility and impact. Focused extensively on backlog management to ensure project milestones were met. Demonstrated a comprehensive understanding of project management principles and frameworks, ensuring alignment with business objectives and successful project delivery.

Business Solutions Architect
12/1/2019 - 9/1/2020

Excelled in overseeing the entire operation and feasibility of projects and products, encompassing construction and distribution processes, cost analysis, and supplier management across all phases—before, during, and after implementation. Developed technical expertise in project management and supply chain logistics, leveraging tools and frameworks such as Microsoft Project, Primavera P6, and SAP ERP. Demonstrated proficiency in cost estimation and budgeting, ensuring financial adherence through meticulous analysis and forecasting. Enhanced skills in supplier relationship management by utilizing systems like Oracle SCM and JDA Software for effective communication and coordination. Ensured continuous improvement of processes through Lean Six Sigma methodologies, driving efficiency and reducing operational costs. Formulated strategies for risk mitigation and quality assurance, employing frameworks like ISO standards and PMBOK guidelines.

Automation and Data Analyst
4/1/2018 - 11/1/2019

Led and developed projects focused on process optimization, data modeling, departmental integration, and automation. Cultivated strong expertise in project management and process improvement, while driving initiatives that streamlined workflows and integrated various departmental functions. Specialized in data modeling to ensure accurate and effective data flow across systems. Utilized key tools and frameworks such as Jira for project tracking, SQL for database management, and Python for scripting and automation tasks. Enabled seamless departmental communication and collaboration through the implementation of automation solutions. Leveraged version control systems like Git to maintain project codebases and ensure collaborative development efforts.

Process Analyst
11/1/2015 - 4/1/2018

Gained expertise in creating and monitoring operations and quality indicators, facilitating the development of comprehensive analyses for internal departments and partners. Led and participated in projects aimed at improving operational efficiency, with a measurable impact on sales and customer service within the retail sector. Developed a robust skill set in data analysis, project management, and operational strategy, leveraging tools and frameworks to drive performance improvements and customer satisfaction.

Comex Coordinator
7/1/2010 - 12/1/2011

Responsible for establishing and structuring the international commerce department within the organization. Gained qualification in Radar and Anvisa, hired and managed relationships with forwarding and cargo agents. Oversaw control and financial planning, ensuring comprehensive knowledge and accountability for all aspects of the import process within the company.

Import Assistant
11/1/2008 - 1/1/2010

Developed expertise in document analysis and review while efficiently updating spreadsheets and systems. Managed coordination of shipments, payments, and document workflows. Handled order requests through direct communication with Asian suppliers. Conducted comprehensive quoting of maritime freights with agents in Brazil, Uruguay, and Spain. Oversaw coordination and control of the product replacement process under warranty at a national level for a major supplier.

International Relations at Integrated College of Recife
2006 - 2010

Organizational Leadership at Northwestern University
2020 - 2021

Economics at Federal University of Pernambuco
2015 - 2016

Analytics and Business Intelligence at Federal University of Pernambuco
2021 - 2022

Agile Project Management at Cesar School
2019 - 2020

Business Administration and Management, General at Cedepe Business School
2012 - 2013

Business Design at Cesar School
2020 - 2020

Scrum Foundation Professional Certificate at CertiProf
10/1/2022

Organizational Leadership Specialization at Northwestern University
10/1/2021

Agile Metrics at CESAR School
7/1/2021

Best Speaker - North Lion Club at Toastmasters Brasil
2/1/2021

[RE]CoDev - Program at Qualiti
10/1/2020

Product Management at TDC Recife 2020
10/1/2020

Customer Success at TDC Recife 2020
10/1/2020

Business Agility at TDC Recife 2020
10/1/2020

How to Make Presentations and Stay on Topic at LinkedIn
8/1/2020

Building Resilience at National Association of State Boards of Accountancy (NASBA)
7/1/2020

Pitching Your Ideas Strategically at LinkedIn
2/1/2020

Managing High Potentials at LinkedIn
2/1/2020

Transitioning to Product Management at LinkedIn
1/1/2020

Project Teams Management at LinkedIn
12/1/2019

Enterprise Architecture Foundations at LinkedIn
12/1/2019

Leadership without Formal Authority at LinkedIn
9/1/2019

Process Automation at Fundação Vanzolini
7/1/2019

Intermediate B2 Certificate of the Common European Framework of Reference for Languages at Expanish
12/1/2017

TOEFL at Educational Testing Service (ETS)
1/1/2016