Joao V.
Full-stack Product Engineer

Skills

Sql

Java

Javascript

Python

Mysql

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Bio

As a Full Stack Developer, expertise blends technical skills with a strong foundation in web development and customer service. Proficient in creating engaging web applications and dynamic user interfaces using HTML, CSS, JavaScript, Python, SQL, and MongoDB, ensuring exceptional client satisfaction. With over 12 years of experience in the technology sector, beginning as an electronics assistant intern and progressing to an Information Technology Officer in the Brazilian Army, skills in problem-solving, communication, and leadership have been honed. Advanced education in information technology management has further sharpened strategic thinking and analytical capabilities. Currently poised to leverage a diverse skill set and a fervent passion for technology in web development, automation, and data analysis.

Communications and IT Officer
3/1/2016 - 8/1/2023

Spearheading the creation and administration of the Military Organization's websites, developed proficiency in user support, system administration, database administration, and network/device maintenance. Demonstrated analytical skills by processing data from 500 active monthly users, primarily for internal newsletters. Installed and managed an electronic document protocol system with over 100 users, effectively processing official Army documents. Successfully procured a closed-circuit television system valued at approximately R$ 70,000, showcasing strong project management and procurement skills. As the Head of the IT Section, oversaw an average of 80 service orders monthly, ensuring efficient operation and maintenance. Led the Command and Support Squadron, managing a team of over 200 professionals. Recognition includes the prestigious Brigadeiro Vasco Alves Pereira Medal in 2022 for outstanding service, awarded by the Commander of the 7th Mechanized Cavalry Regiment.
Technical Support
6/1/2011 - 2/1/2016

Completed a 12-month Electronics Technician Assistant Internship, enhancing technical skills while progressively taking on greater responsibilities. Successfully maintained over 1,000 notebooks, tablets, and smartphones, ensuring smooth operations and customer satisfaction. Resolved 90% of complex technical issues, improving user performance and reducing device downtime, and received 95% positive customer feedback for providing exceptional technical support and customer service. Collaborated with cross-functional teams to optimize processes, resulting in more than a 30% increase in efficiency. Participated in industry conferences to stay updated with the latest trends and technologies. Led a project to implement a new troubleshooting system, reducing problem resolution time by more than 30%. Actively contributed to team efforts, resulting in a reduction of more than 15% in device failure rates. Developed and delivered training sessions for new interns, positively impacting the development of their skills.