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John F.
Data Analyst

Transact-sql
Pl/sql
Microsoft Sql Server
Bio
  • Data Analyst
    9/1/2021 - Present

    Specialized in utilizing Python and R for data analysis, Python libraries such as Pandas, NumPy, and Scikit-Learn were frequently employed to clean, manipulate, and analyze large datasets. Comprehensive experience in SQL for querying databases and managing data storage solutions using MySQL and PostgreSQL. Demonstrated proficiency in data visualization tools, including Tableau and Power BI, to create interactive and insightful dashboards and reports. Regularly used Jupyter Notebooks for documentation and sharing analysis results. Implemented statistical models and machine learning algorithms to derive meaningful insights and predictions from complex data sets. Emphasized developing reproducible and efficient code, with version control managed through Git and GitHub. Familiarity with cloud platforms like AWS and Google Cloud for large-scale data processing and storage solutions. Collaborated with cross-functional teams to understand business requirements and translate them into technical specifications, ensuring data-driven decision-making processes. Actively participated in code reviews, contributing to best practices and maintaining high-quality standards in data analysis projects.

  • Business Analyst
    8/1/2019 - 9/1/2021

    Developed proficiency in providing user support in various systems, performing SQL database analysis, and creating detailed reports. Acquired extensive experience in systems deployment and conducted comprehensive training sessions for end-users. Demonstrated effective management and maintenance of both hardware and software resources.

  • Junior Support Analyst
    1/1/2019 - 8/1/2019

    Developed proficiency in providing user support for various systems and conducting in-depth SQL database analysis. Demonstrated expertise in creating detailed reports and managing system deployments. Delivered effective training sessions for users to enhance system usage. Maintained and cared for both hardware and software resources to ensure optimal performance.

  • Support Analyst
    6/1/2017 - 3/1/2018

    Provided extensive support to users in various systems, mastering SQL database analysis and the creation of detailed reports. Achieved significant expertise in system deployment and conducted comprehensive training sessions to enhance user proficiency. Efficiently managed and maintained both hardware and software resources, ensuring system reliability and performance.

  • Support Analyst
    3/1/2013 - 6/1/2017

    Provided comprehensive user support across systems, specializing in SQL database analysis and report creation. Managed system deployments and delivered targeted training sessions to optimize user efficiency. Ensured the maintenance and functionality of both hardware and software resources, demonstrating a thorough understanding of technical troubleshooting and resource management. Developed a robust skill set in database management and user training methodologies while facilitating optimal system performance.

  • Database Analyst
    6/1/2011 - 7/1/2012

    Provided extensive user support across various systems, ensuring efficient SQL database analysis and accurate report creation. Excelled in system deployment and user training, contributing to seamless technological integration. Managed both hardware and software resources, maintaining optimal performance and operational readiness.

  • IT Support Technician (Help Desk)
    1/1/2011 - 6/1/2011

    Gained extensive experience in technical support and system maintenance for an Internet Service Provider. Developed proficiency in handling network-related issues, including troubleshooting network connectivity problems and optimizing network performance. Demonstrated capabilities in configuring and maintaining routers, modems, and other networking devices. Acquired skills in using and maintaining tools such as Wireshark for network analysis and diagnostics. Established competency in monitoring network health and performance using systems like Nagios and Zabbix. Showcased abilities in providing exceptional customer service by resolving technical issues efficiently and effectively, contributing to improved customer satisfaction. Enhanced problem-solving skills through the resolution of complex technical issues and performing regular system updates and maintenance tasks.

  • Information Technology at September Seventh College - FASETE
    2008 - 2011

  • Management of Big Data and Business Analytics at Senac
    2023 - 2024

  • Information Systems at Maurício de Nassau College
    2010 - 2010

  • Reporting Services - SQL Reports with Your Database at Udemy Brasil
    1/1/2020

  • Power BI Complete - from Basic to Advanced at Udemy Brasil
    1/1/2020

  • Business Intelligence SQL - ETL Integration Serv at Udemy Brasil
    1/1/2020

  • SQL Server 2017 Expert SQL and T-SQL Developer Training at Udemy Brasil
    8/1/2019

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