José E.QA Engineer
Skills
IT professional with over three decades of industry experience, including twelve years specializing in testing and quality assurance roles. Experience spans across diverse functions such as analysis, support, business operations, and agile testing. Exhibits proficiency in recommending enhancements for systems and processes. Demonstrates a leadership style centered on serving the team's needs, focusing on monitoring and managing squads, eliminating bugs, reducing waste, and mitigating risks to boost software productivity and quality. Possesses strong interpersonal skills applicable at all organizational levels, adept at leading small teams, and remains open to adopting new technologies and methodologies within the field.
Senior QA Analyst (Lead) and Agile Coach
4/1/2022 - 2/1/2024
Executed a variety of tests including BDD, API/Rest/Json validation, and initiated basic backend/API automation using the Robot framework for clients in the beverage trading and banking segments. Utilized methodologies such as Scrum, Safe/Lean, Kanban, and Agile. Employed tools like Jira, Confluence, Miro, Figma, App Center, Stoplight, and Zephyr for test control; conducted backend API testing through Postman; performed frontend testing and integrated testing with Android Studio for mobile applications. Handled database queries and validations within MongoDB.
Exhibited QA leadership by serving as the focal point, providing managerial and personnel reports, and structuring the QA area. Suggested improvements in documentation, processes, and general activities, and coordinated testing efforts. Contributed to the agility area functioning as Scrum Master (SM) and Release Train Engineer (RTE). Managed task tracking and reporting, facilitated meetings such as Daily, Planning, Refinement, Review, Retrospective, SoS, PO Sync, ART Sync, and PI Planning, and performed APF analysis along with other squad monitoring rites and functions.Senior QA Analyst
6/1/2021 - 2/1/2022
Developed expertise in planning and testing, producing and improving documentation, and conducting critical analysis in refinement meetings, ensuring thorough extraction of information and identification of requirement flaws to create comprehensive plans and detailed story prototypes. Led QA initiatives by guiding and structuring processes, suggesting improvements in documentation, and enhancing testing procedures. Championed Agile methodologies, instilling the Agile culture among team members and ensuring adherence to best practices. Organized and conducted meetings and daily stand-ups with the team and clients, managing updates and maintaining project boards. Leveraged tools such as Azure DevOps for test plans, Teams, and Outlook for communication, and utilized Oracle and SQL Server for database querying and test validation. Ensured code quality validation using SonarQube and automated testing with Sikuli and JMeter, while studying the Robot Framework. Proficient in applying methodologies like Scrum, Kanban, and broader Agile practices.Senior QA Analyst
10/1/2018 - 6/1/2021
Expertise in planning and executing tests across diverse projects, specializing in API/Rest/Json validation. Demonstrated ability in identifying and implementing improvements in organizational processes, including documentation and test evidence. Conducted critical analysis during refinement meetings, ensuring comprehensive and detailed planning of user stories by extracting maximum information and identifying requirement flaws.
Served as a QA leader, mentoring less experienced QA staff and proposing enhancements in documentation and testing processes to meet objectives and deliverables within established SLAs. Advocated and applied agile practices and values within teams to align with the methodology and achieve expected results.
Managed and facilitated various meetings and daily stand-ups with teams and clients, maintaining and updating task boards, and creating project control and progress documentation when needed. Utilized tools such as Azure DevOps, Testlink, Swagger, Postman, Teams, Google Meeting, and Outlook for effective project management and communication. Conducted database queries and test validations using Oracle and SQL Server within Scrum, Kanban, and Agile frameworks.Systems Analyst/Support
7/1/2013 - 7/1/2018
Gained extensive experience as a systems analyst over three years, conducting business surveys, parameterizations, configurations, and tests, including evolution and version control, for a client in the Medical Assistance and Health Plans sector. Provided comprehensive software support and managed assisted operations and SLA control within the Conciliator-Full System, focusing on registration and billing areas.
For the next two years, applied technical expertise at the headquarters of a software factory, implementing corrections and enhancements in Gcob Systems (Co-Billing for Telecom voice services) and Tvas (Telecom data services). This involved detailed analysis, specification, documentation, parameterization, configuration, and rigorous testing. Delivered continuous software support to clients in the Telecom industry, ensuring optimal performance and user satisfaction.
Proficient in Java and C++ technologies, employed Scrum methodology, and utilized tools such as Trello for Kanban project management and Mantis for bug tracking. Maintained version control using SVN and TFS. Drafted comprehensive requirement and technical documents, executed changes in Oracle 12 database objects, and conducted system training sessions for internal teams and clients. Additionally, provided remote and telephone support to three clients, ensuring efficient resolution of technical issues.Software Engineer – Analyst/QA
4/1/2010 - 5/1/2013
Developed proficiency as a Delphi developer analyst with expertise in MER and Object-Oriented programming. Advanced to roles such as requirements analyst utilizing the Rational Unified Process (RUP) and testing analyst with skills in Vb6 and .NET. Employed Scrum and Agile methodologies, particularly using Jira Web, Jira Cloud, and Kanban for project management. Conducted data collection at client sites using UML to create detailed flows and diagrams for project planning. Led daily team and client meetings, and managed planning and execution of comprehensive tests including white and black box testing using TestLink. Reported bugs with Tracker and conducted demo meetings, validation, training, and documentation using Office and Google Docs. Successfully managed national projects involving clients in Rio de Janeiro, Santos, S.Paulo, and Campinas, focusing on CRM and ERP systems, store systems, and integration of legacy software with SAP and Oracle.
Data Processing Technologist at UNIMEP
1988 - 1992Web Systems Development Specialization at FAC
2009 - 2011Specialization in Systems Analysis at UNIMEP
1996 - 1997
Scrum Master Accredited Certification at Scrum-Institute
11/1/2023SCRUM Foundation Professional Certification at CertiProf
10/1/2023Scrum Master - Agile Project Management at Ka Solution
8/1/2020Webinar Management and Governance - Scrum, ITIL, COBIT, and PMBOK at Ka Solution
7/1/20203rd .Net Core Meetup at Metrocamp
3/1/2018
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