Joyce N.
QA Engineer

Skills

Github

Python

Mysql

Microsoft Azure

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Bio

Holds a Bachelor's degree in Information Systems from PUC Minas and possesses five years of experience in functional and mobile testing across Android and iOS platforms. Proficient in planning, developing, and executing test cases, with a strong understanding of API testing using Postman. Demonstrates experience and competence in participating in agile project teams.

test analyst
11/1/2021 - 2/1/2023

Executed comprehensive web testing on client websites while adhering to Scrum methodology. Managed bug tracking and facilitated improvements through the Jira platform.
test analyst
9/1/2021 - 11/1/2021

Conducted comprehensive tests on ATM software, ensuring high functionality and user experience. Developed its prowess in automated and manual testing methodologies and gained extensive hands-on experience with testing tools like Selenium and JUnit. Additionally, applied frameworks such as TestNG for effective test case execution. Leveraged bug tracking systems like JIRA to document and manage defects efficiently, facilitating resolution and promoting continuous improvement.
test analyst
11/2/2019 - 8/1/2021

Performed functional testing on web and mobile applications (Android and iOS) while adhering to the Scrum methodology. Planned, created, and elaborated test cases for execution and managed bug control and improvements utilizing Azure. Developed skills in database querying and data manipulation within SQL databases.
test analyst
8/2/2017 - 10/2/2019

Performed functional tests on a web platform while adhering to scrum methodology. Conducted API testing utilizing Postman. Planned, developed, and executed test cases on the HipTest platform. Managed bug tracking and enhancements via the Taiga platform. Maintained version control using Git. Carried out functional testing across Linux, Windows, and Virtual Machine environments.
Intern
4/2/2016 - 7/2/2017

Conducted evaluations and testing of developer implementations based on client requests and technical support department inquiries. Developed proficiency in working with the Scrum methodology to ensure agile and efficient project management.
Junior Analyst
9/2/2015 - 4/2/2016

Monitored the traffic of Telefônica records to ensure expected output volume, directly impacting the billing of telephone accounts.
Support Technician
8/2/2014 - 8/2/2015

Provided technical support to customers utilizing a commercial and industrial automation system. Gained comprehensive expertise in troubleshooting and resolving issues within automation frameworks. Developed proficiency in configuring and maintaining automation hardware and software, ensuring optimal system performance. Enhanced skills in customer communication and technical problem-solving, delivering high-quality support to optimize system functionality and user experience.
Quality Technician
5/2/2012 - 8/2/2014

Conducted thorough tests on the company's ERP system, assessing the application's requirements and recording any non-compliances in Mantis BT for developer review and correction. Performed in-depth requirements analysis for client-requested implementations or corrections, evaluating system impact, feasibility, development time, and potential costs, with all findings documented in Mantis BT. Prepared comprehensive documentation for submission to authorities responsible for PAF-ECF homologation across various states. Developed technical expertise in ERP systems, enhanced analytical skills, and ensured strict adherence to regulatory standards.