Karina D.
IT Operations Specialist

Skills

Microsoft Excel (Advanced Analytics Add-ons)

Microsoft Sql Server

Microsoft Azure

Trello

Jira

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Bio

A seasoned Project and Product Manager skilled in guiding both projects and products through the comprehensive software production cycle, encompassing requirements gathering, final product delivery, and maintenance. Specializes in meticulous project planning and execution monitoring to ensure objectives are achieved within pre-established deadlines and budgets, while also promoting team training and development to equip members with essential project success skills.

Proficient in analyzing business and corporate processes to identify improvement opportunities and implement solutions that enhance operational efficiency. Experience in managing technology-focused project programs by coordinating multiple projects in an integrated manner, aligning with the strategic goals of the organization, and eliminating obstacles that could hinder planned activities to ensure a seamless workflow.

Adept at governing performance indicators, KPIs, and dashboards to ensure alignment with project and organizational objectives, and providing regular updates to stakeholders on project progress and key metrics.

Possesses a strategic vision and excels in driving execution, adapting swiftly to various business contexts. Strong analytical decision-making capabilities facilitate the identification of improvement opportunities and the initiation of projects and products to heighten efficiency and effectiveness. Continuously motivated to develop skills further, aiming to achieve superior results in challenging projects and products.

Project Leader
4/1/2023 - Present

Managed software development and product evolution projects utilizing PMI, Scrum, Kanban, Lean, Design Thinking, and Business Agility approaches to ensure quality and timely deliveries. Prioritized and constructed backlogs to facilitate valuable, iterative, and incremental product enhancements. Promoted the use of agile methodologies by training and guiding teams through product evolution. Coordinated and led multidisciplinary teams, fostering collaboration and engagement to meet project objectives. Planned, monitored, and administered projects using formal processes and tools to manage resources, budgets, risks, and changes in line with Software Factory guidelines. Collaborated with internal and external stakeholders to define project requirements, ensure alignment of expectations, and maintain effective communication throughout the project lifecycle. Conducted post-implementation analysis to evaluate project performance, identify lessons learned, and recommend improvements for future initiatives. Contributed to the continuous development and enhancement of project management processes, methodologies, and tools within the organization.
Project Manager
5/1/2022 - 4/1/2023

Managed projects and products using agile methodologies to ensure the delivery of value to customers within defined deadlines and budgets. Implemented management of hybrid and traditional projects following PMBOK practices, adapting processes based on project complexity. Skillfully managed stakeholders by facilitating meetings and presentations, ensuring clear communication and alignment with project expectations. Identified and managed project risks and issues, developing contingency plans and resolving conflicts to avoid delays or significant problems in project delivery. Defined and managed OKRs, ensuring strategic objectives are clear, measurable, and achievable. Utilized tools such as Azure DevOps, Jira, and Power BI for effective project and process management and monitoring.
Agile Consultant
3/1/2021 - 4/1/2022

Developed proficiency in data analysis utilizing Power BI to identify patterns, trends, and insights that support strategic decision-making. Implemented system monitoring to ensure operational stability and performance, leveraging metrics and key performance indicators (KPIs). Applied agile methodologies, including Scrum and Kanban, to manage projects iteratively and incrementally, enhancing collaboration and continuous value delivery. Structured work squads by defining roles, responsibilities, and clear objectives, ensuring efficiency and alignment with organizational strategic goals. Established work frameworks by defining standards, processes, and best practices to guide the development and execution of projects. Managed service requests and calls efficiently using call management systems, logging, prioritizing, and resolving incidents transparently.
Project Manager
2/1/2015 - 1/1/2020

Managed the portfolio, time, scope, and costs of projects, ensuring delivery on time, within budget, and meeting defined requirements. Led teams and managed projects using agile tools and frameworks such as Scrum and Kanban, promoting fast and adaptive delivery. Mapped and managed projects and processes, identifying improvement areas and implementing solutions to enhance operational efficiency. Assessed the technical, financial, and environmental feasibility of projects, ensuring compliance with established requirements and standards. Anticipated and removed impediments affecting planned activities, ensuring smooth execution. Developed high-quality products aligned with clients' and stakeholders' needs and expectations.

LAW at UNA
2011 - 2016
IT Management at Estácio
2021 - 2024
Software Engineering at Pontifical Catholic University of Minas Gerais
2022 - 2024