Kethelly A.
Financial Analyst

Skills

Sql

Python

Kethelly is available for hire

Meet Kethelly A.

All Howdy Candidates are vetted for skills and english proficiency.

Bio

A Data Analyst specializing in the enhancement of customer experience. This role involves leveraging data analysis skills to interpret and improve customer interaction metrics, aiming to elevate overall satisfaction and engagement levels. Proficient in utilizing various analytical tools and methodologies to extract actionable insights, streamline processes, and support data-driven decision-making within an organization.

Senior Data Analyst
10/1/2022 - 3/1/2023

Demonstrated advanced proficiency in Python and JavaScript, contributing significantly to backend and frontend development. Implemented and maintained RESTful APIs using Flask and Django, ensuring seamless data integration and improved software performance. Played a key role in developing rich, interactive user interfaces leveraging React.js and Angular frameworks. Enhanced data management and retrieval processes through extensive work with SQL and NoSQL databases, including PostgreSQL, MySQL, and MongoDB. Utilized tools such as Docker for containerization and Jenkins for continuous integration/continuous deployment (CI/CD) workflows, streamlining development and deployment processes. Practiced collaborative coding techniques and ensured code integrity through the use of version control systems like Git and GitHub. Employed unit and integration testing frameworks, particularly PyTest and Jest, to maintain high-quality, robust code.
Software Engineer
9/1/2022 - 7/1/2023

Acquired expertise in Python, Django, and Flask through the development and maintenance of web applications. Engaged extensively with front-end technologies including HTML, CSS, and JavaScript, ensuring responsive and interactive user interfaces. Gained proficiency with React and Angular for building dynamic and modern web experiences. Utilized PostgreSQL and MySQL for database management and optimization, ensuring robust and efficient data handling capabilities. Developed familiarity with cloud platforms such as AWS and Azure, managing deployments and scaling web applications. Employed Git for version control and collaborative software development, maintaining clean and efficient code repositories. Specialized in writing unit and integration tests using PyTest and Selenium, enhancing the reliability and performance of applications.
Customer Experience Specialist II
12/1/2021 - 3/1/2024

Developed proficiency in Business Intelligence (BI) tools such as Tableau and Power BI, creating dynamic and sophisticated dashboards to visualize key performance indicators. Extensive experience with SQL, including writing complex queries for data extraction and manipulation. Demonstrated expertise with ETL processes, utilizing tools like Talend and Informatica for efficient data integration and transformation. Leveraged knowledge of data warehouse systems, particularly AWS Redshift and Google BigQuery, to ensure scalable data storage solutions. Conducted thorough data analysis and provided actionable insights to drive customer experience improvements. Collaborated effectively with cross-functional teams, employing Agile methodologies for project management and delivery. Prioritized understanding customer journeys through data, leading to the implementation of data-driven strategies that enhanced user satisfaction and retention.
Backoffice Agent
10/1/2020 - 5/1/2021

Spearheaded the development and optimization of dynamic web applications using PHP, Doctrine, and Silex, showcasing a deep understanding of back-end frameworks. Demonstrated extensive expertise with front-end technologies such as Ext JS 4.2, NodeJS, and Vue.js to create responsive and efficient user interfaces. Acquired advanced skills in managing and querying databases, including PostgreSQL and MongoDB. Ensured seamless version control and collaborative coding efforts through the diligent use of SVN and Git, promoting a streamlined workflow and effective team collaboration.
Expert in Interactions
5/1/2016 - 11/1/2019

Developed expertise in managing and optimizing credit card service operations. Extensive work with customer relationship management systems and transaction processing platforms. Utilized SQL and Python for data analysis and reporting, ensuring the integrity of financial data. Implemented security protocols following PCI DSS standards to protect sensitive credit card information. Demonstrated competence in fraud detection using machine learning algorithms and real-time monitoring. Mastered tools such as JIRA and Confluence for project management and documentation. Enhanced customer experience by integrating APIs for seamless communication between service providers. Ensured successful code deployment and version control using Git and Jenkins.
Administrative Apprentice
6/1/2014 - 10/1/2015

Gained hands-on experience in full-stack web development, developing proficiency in HTML, CSS, and JavaScript. Completed projects using frameworks such as AngularJS and React, focusing on building dynamic and responsive user interfaces. Enhanced backend skills with Node.js and Express, including building RESTful APIs and working with databases such as MySQL and MongoDB. Utilized Git for version control, ensuring seamless collaborative development. Participated in Agile methodologies, particularly Scrum, contributing to iterative development cycles and improving project management skills. Familiarized with Docker for containerization, streamlining the application deployment process and ensuring consistency across development environments. Expanded understanding of software testing techniques, writing unit and integration tests with Jest and Mocha to ensure robust and reliable code. Strengthened communication and teamwork abilities by collaborating cross-functionally with designers, QA engineers, and project managers.