Luãn C.
QA Engineer

Skills

Sql

Java

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Bio

A Junior Test Analyst with a degree in Systems Analysis and Development, bringing experience in manual testing, including exploratory, business rule, and functional tests. Proficient in Agile methodologies, particularly Scrum, and values the role of QA for the opportunity it provides to engage with a diverse range of individuals, bridging the gap between clients and developers. Committed to continuous learning and application of knowledge within the field. Personal interests include reading, writing, podcasting, geek culture, and traveling to new destinations.

test analyst
4/1/2023 - Present

Demonstrated expertise in web automation utilizing Robot Framework, focusing on regression, functional, and exploratory testing. Managed the release of customer update packages and verified automated test pipelines to ensure reliability and performance. Proficient in using tools like Azure DevOps for continuous integration and deployment, TestLink for test management, Jira for issue tracking and project management, and SQL Server for database management.
Automation Analyst
1/1/2023 - 4/1/2023

Actively part of the squad responsible for redesigning a highly relevant web portal system, focusing on utilizing prominent programming languages and automation testing. Engages in cross-collaboration with other squads, contributing to both functional and smoke tests, homologation, and regression tests to ensure software integrity. Develops test automation scripts to improve testing efficiency and maintain software quality. Utilizes tools such as Miro for planning and collaboration, Qase for creating and running test cases, SQL for managing relational databases, and Cypress for automated testing following best practices. Additionally, played a crucial role in developing a photovoltaic plant integration and management system tailored for the B2B business model, showcasing a commitment to technical excellence and innovative solutions that drive company success.
Test Analyst (QA)
1/1/2022 - 12/1/2022

Implemented a comprehensive QA department, specializing in mapping and modeling test cases for Mobile, Web, and Desktop projects. Executed various types of test cases, including functional, non-functional, exploratory, and acceptance tests. Contributed to defining business rules for the development of new applications. Established and maintained an incident control system for tracking bugs and defects. Utilized a custom system for ticket management and Kanban tasks, and leveraged Word and Excel for test case documentation. Employed Azure DevOps for version control using Git. Demonstrated proficiency in SQL, specifically with Firebird as the relational database. Studied and applied automated testing techniques using Selenium and Java for web applications.
Senior Support Analyst
6/1/2016 - 1/1/2022

Provided support for School Management Systems, both desktop and web-based platforms. Conducted remote and in-person training sessions, ensuring thorough understanding and effective use of the system by end-users. Oversaw system implementations, making necessary adjustments via Firebird databases using IBExpert. Performed superficial exploratory, functional, and non-functional system testing to ensure quality and stability. Managed development workflow by opening tickets and suggesting system improvements, as well as reporting incidents, bugs, and defects to the development team for resolution.