Marcel M.
Product Owner

Skills

Python

Amazon Aws

Trello

Jira

Marcel is available for hire

Meet Marcel M.

All Howdy Candidates are vetted for skills and english proficiency.

Bio

Problem-solving specialist with an emphasis on delivering high-quality outcomes to end customers. Demonstrates strong capabilities in liaising with various teams and departments. Employs a hands-on, focused, organized, and analytical methodology to attain high personal performance, achieve targeted results, and enhance overall team efficiency.

Customer Lead Service
6/1/2015 - 1/1/2016

Coordinated a team of 40 employees distributed in full-time and sporadic contracts nationwide, including mechanical experts, electricians, safety technicians, machining, and administrative staff. Managed deployment of all planned resources to client sites, ensuring compliance with established quality standards. Demonstrated expertise in budget control, presenting results monthly for full-time contracts and at the end of each contract for sporadic ones.
Contract Administrator
9/1/2010 - 5/1/2015

Handled budget and financial management, including planning and monitoring expenditures. Developed expertise in people management through processes such as hiring, periodic assessments, time off management, vacations, and dismissals. Oversaw logistical management of equipment and team movements to optimize operational efficiency. Ensured continuous service availability by maintaining resources and minimizing downtime in client operations. Controlled and monitored key performance indicators (KPIs) such as Mean Time to Repair (MTTR) and Mean Time Between Failures (MTBF) to adhere to contractual obligations.
Product Owner
12/1/2021 - 2/1/2024

Participated in the integration journey of BAAS with private insurance companies, overseeing the entire process of TED, TEF, and Pix in Batch. Collaborated with regulatory, design, risk, marketing, engineering, strategic communication, and customer service teams to optimize client experiences and maximize product potential. Demonstrated expertise in monitoring product and business metrics, driving product evolution, and maintaining product quality. Engaged in exploring potential improvements in both legacy and new solutions. Skilled in building roadmaps and OKRs and constructing strategies for product levers.
Project Specialist
12/1/2020 - 11/1/2021

Developed expertise in overseeing integrations and migrations of company acquisitions. Participated in Pre-Deal activities, structured planning, and executed projects. Monitored acquisition performance KPIs, including schedule, prioritizations, critical path, synergies, and behavior of migrated data. Delivered comprehensive Status Reports to Project and Acquisition stakeholders highlighting current progress and performance metrics.
project analyst
2/1/2020 - 12/1/2020

Responsible for the entire project cycle, including the development of initial documents such as Project Charter and Scope Statement. Adept at creating and managing project schedules, conducting status reports with stakeholders, and performing critical path analysis. Demonstrated expertise in cost management for improvement projects, as well as overseeing projects related to medical research and hospital/clinical infrastructure.
project analyst
6/1/2019 - 2/1/2020

Managed the development, deployment, installation, testing, support, and customer service for system implementation and financial management projects from contract execution to final delivery. Measured project performance and contributed to enhanced process quality, procedures in the project area, and customer satisfaction. Developed skills in project planning, risk management, and team leadership. Utilized tools such as Microsoft Project, JIRA, and Trello for efficient project management. Leveraged financial management software for budgeting and forecasting. Enhanced communication and collaboration using Slack and Zoom. Employed data analysis techniques to track project milestones and performance metrics.
Project Management Specialist
2/1/2016 - 2/1/2019

Served as a Project Management Office (PMO), overseeing the handover of orders/projects with internal stakeholders, validating project scope with clients, and initiating kickoff meetings with involved teams. Defined product/service management plans by establishing schedules, budgets, resources, PDSA (Plan-Do-Study-Act), risk management, and billing structures to ensure client contracts were met. Monitored progress and reported results to clients through regularly updated schedules and charts. Focused on backlog and forecast management to meet commitments, improving company Contribution Margins (CM) by achieving a 27% CM on a major project with only 4% rework or failures and zero accidents.

Developed contract management expertise in equipment maintenance within automotive industries, power plants, and other sectors at a national level. Managed hoisting equipment, electric generators/motors, and services including machining, repair, modernization, and maintenance (preventive, predictive, and corrective). Exercised autonomy in resource management (material, financial, and human) based on contract scope, monitored impacts and results, and aligned them with business strategies.
Administrative Assistant
3/1/2008 - 8/1/2010

Specialized in resource planning for client admissions, staff scheduling, vacation management, and comprehensive support to internal clients. Expertise in budget planning for contractual resources, monitoring product and service acquisitions, and executing cost control measures with precise projections. Developed and implemented industrial maintenance schedules to ensure operational efficiency and adherence to maintenance timelines.
Administrative Assistant
5/1/2006 - 2/1/2008

Managed service orders in alignment with the industrial maintenance schedule and processed data from completed maintenance tasks. Utilized software tools for scheduling and tracking service orders to ensure timely execution and adherence to maintenance plans. Analyzed data returned from completed maintenance activities to generate reports and insights for continuous improvement. Developed proficiency in using enterprise resource planning (ERP) systems and maintenance management software to streamline operations and enhance efficiency. Demonstrated analytical skills in data processing and the ability to identify trends and issues within the maintenance workflow. Leveraged technical expertise in maintenance scheduling and data analysis to optimize service order management and improve overall operational effectiveness.
Risk Management Intern
10/1/2005 - 4/1/2006

Executed the entry and exit fiscal procedures for supplier invoices within the system, ensuring accurate financial record-keeping. Coordinated the planning of shipment dispatches and actively monitored loads in collaboration with the insurer. Developed expertise in inventory management systems and insurance coordination, effectively ensuring timely and secure shipment deliveries.
Financial Internship
9/1/2005 - 4/1/2006

Managed the issuance of invoices, alongside the reception and control of financial documents. Conducted comprehensive financial planning involving cash/accounts, payments, duplicate bills, and Bordereaux.
Sales Assistant
11/1/2000 - 8/1/2004

Developed expertise in issuing and managing budgets, as well as comprehensive client follow-up processes. Excelled in issuing, managing, and invoicing orders to ensure smooth financial operations. In the role of Warehouse Assistant, demonstrated proficiency in receiving and storing materials, segregating and processing raw materials for production, and efficiently stocking and shipping finished products.

Administration and Management of Computing/Information Technology at National Academic Publishing
2002 - 2006
Project Management at USCS - Municipal University of São Caetano do Sul
2015 - 2017