Marcelo P.
Product Manager

Skills

Sql

Sharepoint

Microsoft Excel (Advanced Analytics Add-ons)

Jira

Marcelo is available for hire

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Bio

Product management professional with extensive experience in team leadership and strategic innovation to achieve organizational goals. Possesses a robust academic background and a versatile skill set developed through diverse sector involvement. Demonstrates commitment to enhancing company value through competitive advantage achievement and digital transformation initiatives.

Notably contributed to the development and enhancement of financial products and services as a Product Analyst and Owner within a major Brazilian financial institution. Utilized analytical expertise to address customer needs while refining leadership, communication, and decision-making skills essential for success in this role.

Accumulated 12 years of experience as a Logistics Manager, specializing in process management, supply chain optimization, supplier management, and the implementation of innovative logistics strategies, directly contributing to organizational growth.

Currently engaged in postgraduate studies focused on Digital Management and the Metaverse, reflecting a dedication to continued professional development in digital transformation and virtual reality.

Holds a degree in Technology with a focus on Database, Data Science, and Big Data, establishing a solid foundation in data analysis critical for informed decision-making. An Executive International MBA has further empowered leadership capabilities and strategic vision.

Well-versed in a variety of technical tools and platforms, including Bizagi, Tableau, Power BI, Azure Boards, SharePoint, MS Project, MS Excel, Microsoft 365, Oracle Database, MongoDB, Oracle Cloud, Azure, Monday, Orange, R, SQL, SQL Developer, Zendesk, Scrum, DesignSprint, Trello, Asana, and Google Analytics (GA).

Actively seeking opportunities for collaboration and professional growth with a focus on innovation and strategic advancement.

Product Analyst | Product Owner | PO
3/1/2022 - 6/1/2023

Identified business opportunities and performed value stream mapping, gathering requirements and defining epics for digital products. Spearheaded the specification, test planning, approval, and deployment of projects and improvements for consigned loan products, with a focus on ensuring seamless user experiences for the INSS segment. Participated actively in agile ceremonies such as Daily, Review, Kick-off, and Planning, and conducted comprehensive testing of microservices, including web, API, and mobile platforms. Identified problems and defects, monitored corrections in test scripts, generated evidence, and presented test statuses. Demonstrated proficiency in utilizing dashboards, charts, and Jira for task management and reporting. Mapped system improvements, processes, regulatory policies, and digital formalization. Managed projects and demands across various departments, including Pricing, BackOffice, Commercial, and Channels, with the aim of optimizing applications on digital business platforms for commercial partners and clients. Achieved security enhancements in user identification, operational productivity, usability, and profitability. Structured and delivered executive presentations, led meetings, and monitored the monthly evolution of product quality indicators, roadmaps, backlogs, and squad performance. Developed strong technical expertise and collaboration skills, contributing significantly to the overall success of various projects and initiatives.
Operations Coordinator
12/1/2011 - 3/1/2022

Led a team comprising 2 leaders and 40 analysts, overseeing the establishment and operation of the Logistics division. Utilizing agile methodologies such as Scrum and Kanban, implemented high-complexity automations to manage various logistics functions including the sales process, national distribution networks, courier management, telemetry, and collection management via post. Facilitated reverse logistics, supplier management, cost management, document control, and credit desks, ensuring efficient document storage and planning. Demonstrated expertise in preventive monitoring of processed transaction flows, coupled with the development and constant assessment (PDCA) of performance indicators for service levels and team efficiency. Applied Lean principles, 5S, Poka Yoke, and Kaizen methodologies to ensure high-quality deliverables, process safety, and resource optimization, while supporting internal and external audits and participating in result committees and business continuity planning. Successfully implemented a CRM system by creating, developing, automating, and expanding KPIs and institutional reports for strategic decision-making and customer base analysis. Leveraged tools and frameworks such as Pentaho, SQL, Python, R, Excel, and PowerBI to extract, manipulate, model, and segment data, thereby driving customer operation expansions for financial institutions through targeted campaigns.
Commercial Manager
5/1/2011 - 11/1/2011

Led customer service and sales strategies for high-profile clients including major construction firms, financial institutions, and government embassies. Spearheaded the reorganization of commercial strategy by effectively managing the portfolio to optimize lead generation, negotiation processes, customer loyalty, and retention. Monitored operational flow encompassing various logistics such as hiring, catering, runway clearances, helipads, and flight monitoring. These strategic implementations resulted in a 30% increase in monthly average sales value and a 68% enhancement in overall profitability.

International Executive MBA in Business Administration and Business at BI INTERNATIONAL
2010 - 2012
Master in Digital Manager & Metaverse at Ibmec
2023 - 2024
Bachelor of Technology in Database - Data Science, Big Data & BI at FIAP
2021 - 2022
Physiology at Federal University of São Paulo
2003 - 2004