Mauricio R.DevOps Engineer
Skills
Seasoned cloud engineer with over two decades of experience in infrastructure and cloud management. Demonstrates a strong passion for continual learning and adept problem-solving capabilities. Extensive experience in managing ServiceDesk teams, handling vendor relationships, and overseeing contracts. Possesses specialized expertise in supporting production environments, particularly with Windows and SQL Server. Expert in driving cost-efficiency through effective capacity planning and meticulous usage analysis.
DevOps Engineer
8/1/2021 - 9/1/2023
Developed and maintained proficiency in deploying and managing on-premises and AWS production-level environments. Participated as a key member of a cross-disciplinary team, focusing on customer satisfaction and enhancing the operational capabilities of various products. Utilized tools such as Terraform for infrastructure provisioning, Ansible for configuration management, and Docker for containerization. Demonstrated expertise in CI/CD pipelines using Jenkins and GitLab. Ensured seamless integration and deployment by leveraging knowledge in cloud services like AWS EC2, S3, Lambda, RDS, and VPC. Practiced robust monitoring and logging techniques using CloudWatch, Prometheus, and Grafana. Contributed to security and compliance initiatives by implementing IAM policies and conducting regular security assessments. Developed automation scripts with Python and Bash to streamline operational tasks and improve system efficiency.Information Technology Infrastructure Coordinator
7/1/2012 - 7/1/2021
Developed proficiency in Service Transition and AWS onboarding. Successfully led the decommissioning of a legacy data center in 2016, resulting in an operational expenditure (OPEX) savings of 30% per year in data center costs in 2017. Recognized with ‘The Innovative Problem Solver’ award. Demonstrated expertise in leading ServiceDesk teams and managing office and data center networks, as well as overseeing infrastructure service providers and vendors.Database Administrator
12/1/2007 - 11/1/2011
Developed proficiency in creating Business Continuity Plans and Disaster Recovery strategies for operations, including executing database server migrations to enhance performance and security. Supported Business Intelligence and Data Warehouse implementation projects, gaining deep insights into BI/DW tools and methodologies. Acquired extensive experience within the insurance and banking markets, leveraging industry-specific requirements and standards.Support Specialist
9/1/2002 - 11/1/2007
Engaged in extensive Service Delivery projects, with responsibilities encompassing support, training, and implementation of printer outsourcing solutions for major clients. Developed expertise in integrating and managing printing systems within large organizations. Accomplished the successful deployment and support of printing solutions for notable clients in various industries, including FMCG, oil, and chemical sectors.
Information Technology at Jundiaí College of Technology
2002 - 2006Information Technology at State Technical School of São Paulo
1997 - 1999Information Technology at Paulista University
2018 - 2020Information Technology at University of Maryland/edX.org
2018 - 2019
AWS Certified Solutions Architect - Associate at Amazon Web Services (AWS)
6/1/2021Professional Cloud Architect at Google
1/1/2021Microsoft Certified: Azure Fundamentals at Microsoft
9/1/2020Lifelong Learning at CertiProf
8/1/2020Scrum Foundation Professional Certificate (SFPC) at CertiProf
6/1/2020Data Science and Big Data Analytics (Academic Associate) at Dell EMC
3/1/2020Cloud Infrastructure and Services (Academic Associate) at Dell EMC
11/1/2019MicroMasters in Cloud Computing at edX
7/1/2019M102: MongoDB for DBAs at MongoDB
6/1/2013MCITP Database Administrator 2008 at Microsoft
6/1/2012
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