Mayanne C.
Product Manager

Skills

Jira

Microsoft Excel (Advanced Analytics Add-ons)

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Bio

A professional with over six years of expertise in Product Management, including roles such as Product Manager, Product Owner, and Senior Requirements Analyst, demonstrating proficiency from discovery to delivery phases. Experienced in the strategic, tactical, and operational facets of product development within B2C, B2B, and B2B2C models.

Managed hospital management and audit products with a focus on leveraging artificial intelligence to enhance process quality and efficiency. Contributed significantly to the ideation and development of a mobile application for beneficiaries and doctors associated with one of the nation’s leading health plans. Played a pivotal role in the expansion of recruitment platforms, optimizing hiring processes for large and medium-sized national companies and helping to mitigate unemployment rates in Brazil.

Spearheaded the development of a fully digital enrollment product for public schools in the state of Piauí, thereby improving registration flexibility for students and guardians.

Employs a data-driven, multidisciplinary, and creative approach, prioritizing results and end-user experience. Effectively manages stakeholders, roadmaps, OKRs, metrics, and practices Agile methodologies.

Product Owner
8/1/2023 - Present

Developed expertise in product management within the education sector, focusing on both legacy internal/administrative management systems and academic management for school units. Managed a comprehensive system comprising 10 modules, including functionalities such as student registration and enrollment, scheduling, attendance records, grades, and various administrative tasks. Spearheaded the development and maintenance of websites and portals for programs offered by the education department.

Contributed significantly to the education and research service embedded within the Gov.PI Cidadão system, providing key school services to students and guardians. This included managing the registration process for new enrollments, which successfully facilitated over 100,000 enrollments for the year 2024. Demonstrated adeptness in handling large-scale user demand and ensuring the efficient flow of educational administration tasks through integrated digital solutions.
The term "Product Manager" is not an educational institution, instead, it is a job title. If you meant something else or have another query regarding educational institutions, please provide more details.
5/1/2022 - 6/1/2023

Developed proficiency in market research and satisfaction analysis, alongside competition analysis and user behavior monitoring utilizing Web Analytics tools and company databases. Maintained constant communication and validation with software engineering teams, data scientists, and other IT professionals. Skills in aligning the development process with company goals and objectives, establishing and measuring OKRs (Objective & Key Results) were consistently demonstrated.

Expertise in creating and updating product roadmaps, ensuring all relevant teams were engaged in the development and product launch process was developed. Spearheading the Product Discovery process in collaboration with Product Design professionals ensured the work delivered real value to users, backed by comprehensive data to understand market fit and public perception.

Managed teams by influence, conducting meetings and stakeholder management to keep all teams and individuals apprised of project progress. Conducted product tests and validated solutions to ensure error-free delivery and successful user journeys. Engaged in data analysis to gauge user experience and assess the financial viability of the solutions from a business perspective.

Led the product vision within the Squad, balancing business, user, and technology objectives in prioritization. Demonstrated skills in defining appropriate products and features for development and evolution, and led product discovery phases, planning sessions, daily stand-ups, retrospectives, and reviews.

Documented and detailed initiatives with a high degree of precision. Defined, monitored, and evolved KPI metrics for teams, and prioritzed the Backlog in alignment with Squad's KPIs. Conducted thorough analysis and communication of results and insights to other departments and stakeholders.
Associate Product Manager
3/1/2022 - 5/1/2022

Responsible for the creation and maintenance of the Product Backlog and the formulation of User Stories. Organized and managed Sprints, ensuring alignment with the product team and Squad Leads to reach a Definition of Done. Focused on maximizing the product's value delivery by gaining a comprehensive understanding of all features and workflows of the product. Actively participated in all Scrum ceremonies and served as a point of clarification for the Squad concerning functionality definitions. Additionally, stayed attuned to the needs of stakeholders and customers to ensure their requirements were adequately addressed.
Product Owner
1/1/2022 - 3/1/2022

Represented stakeholder interests by defining product features and managing the backlog, ensuring the addition of business value. Coordinated client needs with stakeholders and made strategic decisions to maximize value at low costs. Demonstrated expertise in defining and refining the product backlog, executing Sprint planning, and applying prioritization strategies according to business value. Secured necessary financial resources for task execution and regularly monitored and adjusted features in each sprint through daily meetings. Maintained the transparency of the product backlog for all stakeholders and guided the development team on backlog priorities. Established release dates and approved or disapproved results presented. Skilled in writing User Stories based on the epic demands of the Product Backlog, following agile methodologies such as Scrum.
Senior Requirements Analyst
7/1/2021 - Present

Played a crucial role in the Discovery and Delivery processes by fostering strong relationships with users and stakeholders, ensuring clear and effective communication through interviews, qualitative and quantitative research, brainstorming sessions, and feedback techniques to understand their needs and constraints. Conducted thorough analysis of gathered requirements to identify inconsistencies, conflicts, or gaps that could be rectified according to proposed solutions. Organized, prioritized, and documented requirements based on agreed solutions with stakeholders, ensuring clarity for UX and development teams. Maintained precise and updated documentation of functional requirements, business processes, process flow diagrams, and use case models to guide system development.

Validated requirements with stakeholders and users through reviews and verifications to ensure proper representation of needs and expectations, eliminating ambiguities and ensuring compliance. Managed changes in requirements and business processes throughout the project lifecycle, continuously assessing the impact of change requests and ensuring traceability of requirements. Post-development, created test scenarios to validate developed features and ensure consistency with user needs. Led team rituals and meetings, discussing technical feasibility, and conducting alignments, discovery sessions, daily stand-ups, planning meetings, reviews, and retrospectives, thereby keeping the team motivated and committed to quality, timely deliveries.
Product Specialist
6/1/2020 - 7/1/2021

Acquired comprehensive skills in analyzing and implementing products, involving detailed requirement gathering for precise specification. Conducted in-depth market and competitive analysis to inform strategic decisions. Defined product strategies and lifecycle management to enhance market positioning. Utilized metrics and key performance indicators to monitor results and ensure the achievement of established goals and objectives. Developed proficiency in formulating actionable insights to drive product success.
Support Analyst
6/1/2017 - 7/1/2020

Facilitated productive relationships with providers and beneficiaries while ensuring robust support for operational tools. Spearheaded the creation of monthly goals and strategies for the team, aligning efforts with organizational objectives. Actively participated in various meetings, including daily stand-ups, retrospectives, and feedback sessions with employees to enhance team performance and cohesion. Conducted thorough analyses to track progress and evolution of projects, ensuring alignment with set targets. Maintained detailed documentation of requirements, streamlining the approval process and fostering effective communication among stakeholders.

Software Engineering and Project Management at Career Institute
2023 - 2024
Forensic Science - Criminal Expertise at Incursos
2017 - 2019
Hospital Management and Health Audit Services at Stratego College
2019 - 2021
Biomedicine at Uninovafapi University Center
2013 - 2016