Nichollas N.
Back-end and Systems Engineer

Skills

Node.js

Asp.net

Html

Javascript

Mysql

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Bio

Developer specializing in web technologies and frameworks, with a focused trajectory toward a Fullstack role. Holds a Bachelor's degree in Information Systems from the Instituto Federal de Educação, Ciência e Tecnologia Fluminense. Demonstrates dedication, resilience, and a commitment to continuous professional and personal growth.

Possesses expertise in version control through GIT and has experience with various databases, including MySQL, Postgres, Oracle, and SQLServer. Proficient in multiple programming languages such as C#, PHP, JavaScript, Java, and Python, with knowledge encompassing both object-oriented and structural programming paradigms. Worked with diverse frameworks including Codeigniter, NuxtJS, Entity Framework, .NET Core, and .NET Framework. Familiar with software development standards and methodologies such as MVC, UML, and SCRUM, as well as AWS services and architectures, specifically Lambda, Pipeline, Build, and ECS. Additionally, experienced in the integration of hospital systems like MV, TASY, and MEDICAL.

Developer Analyst
4/1/2023 - Present

Participated in the analysis and interpretation of results, effectively incorporating feedback into models and metrics. Created and proposed solutions for new projects and improvements in existing applications. Collaborated in various phases of the system development lifecycle, including requirements analysis, design, development, testing, and launch. Reviewed, modularized, and updated old codebases to align with modern development standards, successfully reducing operational costs and enhancing functionality. Engaged in team discussions to resolve issues, consistently applying best practices throughout the process.
Developer Analyst
11/1/2021 - 1/1/2023

Developed and maintained new and existing APIs for the CM Connect product—a data bus for integrating applications in the healthcare sector. Led multiple integration projects with prominent players in the healthcare field, ensuring high-quality deliverables. Contributed to the training and professional development of new team members, sharing extensive knowledge and experience. Utilized a diverse technology stack, including C#, Entity Framework, PHP, CodeIgniter, SQL, AWS, and ElasticSearch.
Support Analyst
4/2/2019 - 7/1/2021

Developed expertise in remote support for IT assets within a high-profile national contract. Operated as part of a 1st level support team, offering direct customer service through call centers and indirect support via specialized email and incident management systems. Played a significant role in training and qualifying new analysts. Earned the Microsoft 365 Certified: Modern Desktop Administrator Associate certification. Contributed significantly during special shifts (night/early morning) to ensure the optimal functioning of client systems and applications. Facilitated effective communication between various support teams, including development and system infrastructure, and clients to deliver prompt and concrete solutions.
Customer Service Technician
2/2/2019 - 4/2/2019

Worked in the local support area for IT asset management within a significant national contract. Played a crucial role during a transitional period between contracts, ensuring the stability and seamless operation of IT assets at the assigned base. Developed a strong understanding of IT asset management and support, focusing on maintaining the operational efficiency of the allocated systems.
User Support Analyst
4/2/2015 - 1/2/2018

Specialized in remote support for IT assets within high-profile contracts, focusing on a nationally significant organization. Provided both first and second-level technical support, handling direct customer service via call center and indirect service through specialized mail keys and incident management systems. Played a pivotal role in training and qualifying new analysts at the first level, acting as the focal point for real-time support and issue resolution at the second level. Recognized for excellence in performance indicators and commitment, consistently receiving team highlights and accolades.

Information Systems at Fluminense Federal Institute of Education, Science, and Technology (IF Fluminense)
2013 - 2018
Computer Science at Fluminense Federal Institute of Education, Science, and Technology (IF Fluminense)
2010 - 2012