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Nicolas G.
Full-stack Product Engineer

Node.js
Typescript
Javascript
React
Bio
  • Developer Analyst
    5/1/2022 - Present

    Served as the primary Help Desk Analyst, employing JIRA for incident management, involving the assessment and assignment of issues reported by users. Facilitated continuous communication between development teams and users, mediating to ensure efficient problem resolution. Managed incident resolutions directly within the codebase while adhering to CI/CD guidelines. Developed technical expertise in React, Python, Selenium, NodeJS, TypeScript, and JIRA.

    Implemented JIRA Automations to optimize task monitoring and project tracking, significantly improving SLA compliance. Automated notifications via Discord using Python, TypeScript, Selenium, Pandas, DiscordAPI, and JIRA, which alerted teams about upcoming SLA deadlines, thus enhancing overall team performance.

    Assumed responsibility for the Account Closing Platform (Jarvis) after the original maintenance team was dissolved. Engaged in full-stack development to support both the marketing and finance teams, maintaining and developing the platform's front end and back end. Maintained direct client contact to ensure the platform met user needs. Utilized TypeScript, NodeJS, NestJS, MongoDB, React, and Redux to deliver robust solutions.

  • Front End Developer
    10/1/2021 - 5/1/2022

    Developed proficiency in Typescript, NodeJS, NestJS, React, NextJS, Prisma, Redux, and MongoDB while working on a customizable CRM platform aimed at innovating the market with unique client solutions. Overcame challenges related to database structuring to support custom fields and implemented advanced drag-and-drop functionalities on the dashboard. Extended CRM capabilities through a commercial module, enabling clients to monitor pipelines, send messages, track mass emails, and develop marketing strategies, all tailored for client-specific needs. Focused on architecting the platform's codebase with long-term maintenance and scalability in mind.

  • Front-End Developer
    12/1/2019 - 6/1/2020

    Developed the HTML and CSS components of a financial and expense organizing tool using React and Styled Components. Gained proficiency in React for dynamic user interfaces and Styled Components for modular, scalable styling. Enhanced JavaScript skills for implementing interactive and responsive web functionalities.

  • Software Engineering at Maringá University
    2022 - 2026

  • Secondary School at Pedro II School
    2018 - 2020

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