Paulo A.

Engineering Manager

Head of technology
6/1/2023 - 4/1/2024

Responsible for overseeing the Business CashIn tribe, ensuring optimal product development through close collaboration with the product team. Utilized agile methodologies to monitor development metrics, consistently striving to deliver superior products to customers. Regularly engaged in 1:1 meetings and higher-level follow-ups with team members, while coordinating the team through weekly managerial staff meetings. Emphasized strategic planning for high-priority and essential deliveries, driving significant business unit initiatives. Developed expertise in agile practices, team management, strategic planning, and product development methodologies.

Engineering Manager
1/1/2022 - 6/1/2023

Led the migration of the Bitz App, establishing a comprehensive monitoring and control structure that significantly reduced problem identification and resolution time from over 2 hours to an average of 20 to 30 minutes. Managed the support team to ensure the smooth operation of the environment. Structured and led 2 squads specialized in developing the Bitz backoffice system, supporting over 8 million accounts. Defined the primary operation of the Sub-acquiring business within the Bitz business model. Practiced continuous feedback and one-on-ones for both direct and indirect reports, promoting a humanized and positive team atmosphere.

Systems Coordinator
4/1/2021 - 1/1/2022

Managed the end-to-end development, maintenance, and strategic vision of the Bitz product, originally derived from CieloPay and customized for Bradesco. Spearheaded the formation of two core squads dedicated to the evolution of the product and several satellite squads for shared tasks, as well as two additional squads focused on maintenance and production.

Demonstrated strong strategic management skills in collaborating with the Bradesco client to ensure alignment with business goals and expectations. Excelled in people management by fostering personal growth and professional development of team members through regular feedback and well-structured career plans.

Developed proficiency in product lifecycle management, focusing on continuous improvement and operational excellence. Enhanced leadership abilities in coordinating cross-functional teams to drive product innovation and maintain high standards of performance and reliability.

Software Engineering
10/1/2019 - 4/1/2021

Worked on the invoicing team, closely collaborating with engineering, architecture, and product teams. This multidisciplinary environment significantly enhanced knowledge and experience with product management. Managed data flow and information processing for thousands of requests per second, leading to the development of resilient and evolutionary architectures for critical systems.

Systems Coordinator
10/1/2016 - 4/1/2019

Delivered major projects and DevOps for a new transaction processing and settlement system. Developed scalable architectures using modern technologies, fostering collaboration across involved areas and enabling team progression. Created user-centric solutions by critically analyzing and addressing product area demands, ensuring the delivery of a highly utilized product. Enhanced technical skills in continuous integration and continuous deployment (CI/CD), cloud infrastructure, containerization, and microservices architecture. Leveraged tools and frameworks such as Kubernetes, Docker, Jenkins, Terraform, and Ansible. Utilized databases including PostgreSQL and MongoDB, and maintained code through Git.

Bachelor in Information Systems at September 7th University
2005 - 2009

Specialist in Agile Software Development at September 7th University
2012 - 2013

Leadership Training Conquer at Conquer
9/1/2023