Rafael D.Product Manager
Skills
A digital products and leadership enthusiast with a professional focus on organization and planning, consistently prioritizes developing a structured daily routine with well-defined tasks. Values continuous learning and the pursuit of excellence, emphasizing the importance of clear communication and proficient data analytics to ensure the delivery of efficient projects and products.
The term Product Manager is not an educational institution, instead, it is a job title. If you meant something else or have another query regarding educational institutions, please provide more details.
12/1/2022 - Present
Operated as a product manager for a B2C no-code plugin development project focused on website development platforms including Wix, Shopify, and BigCommerce. Directed the Growth & Special Products team, holding responsibility for the team's roadmap and backlog. Strategically managed the weekly backlog using a Kanban board system. Engaged in new product development and orchestrated new market launches. Conducted thorough analysis and enhancement of existing applications while implementing effective churn prevention strategies.The term Product Manager is not an educational institution, instead, it is a job title. If you meant something else or have another query regarding educational institutions, please provide more details.
8/1/2021 - 12/1/2022
Developed proficiency in managing and creating the Mobile Intelligence Product Vision, ensuring alignment with strategic objectives. Effectively handled roadmap management by collaborating with various stakeholders. Coordinated with UX, Data Science, Business, and Tech teams during the Discovery and Delivery processes for developing new products and features. Managed the product backlog and engaged in refinement processes with the tech team to ensure value delivery. Actively participated in SCRUM events, working closely with the development team during sprints, and validated delivered features with operations teams. Demonstrated expertise in continuous discovery, conducting dynamics and product interviews with internal and external users to efficiently manage the backlog and product roadmap.International Key Account Manager
6/1/2020 - 8/1/2021
Managed clients and apps from 12 countries in sectors including Mobility, Delivery, and Finances. Delivered Monthly Business Reviews for KPI and objectives tracking, providing in-depth app performance analyses to enhance app performance. Oversaw renewal, up-sell, and cross-sell processes for clients. Developed expertise in App Store Optimization (ASO) and mobile intelligence tools. Utilized performance metrics and analytics platforms to guide strategic decisions and improve client success outcomes. Proficient in customer relationship management, data-driven decision-making, and delivering actionable insights to drive app growth and user engagement.Country Product Manager
1/1/2017 - 6/1/2020
Managed and led a team of five, demonstrating leadership and strong team coordination skills. Developed and implemented a CRM system for operation management across 19 local branches, ensuring efficient workflow and data integrity. Created a new national product/brand for the organization, driving significant business growth. Achieved a 28% increase in Leads to Clients conversion within the product's sales funnel and a 32% growth in total sales. Earned excellence branch rewards for 4 out of 6 international products, highlighting a strong impact on sales performance and brand success.
Civil Engineering at Multivix
2013 - 2017Product Management at BBI - Business Behavior Institute
2021 - 2023Teaching English as a Second Language at Wise Up
2014 - 2015
Product Mastery at Product School
5/1/2020Product Innovation for Product Managers at LinkedIn
5/1/2020Product Masterclass: How to Build Digital Products at Product School
4/1/2020
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