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Rafael F.
Scrum Master

Sap Erp
Jira
Bio

A seasoned professional with extensive experience across multiple domains, including Scrum Master, Product Ownership, Supply Chain Management, Project Management, and Contract Management. Proficient in utilizing tools and methodologies such as JIRA, SAP, Kanban, and Agile PMO. Demonstrated expertise in creating and managing product roadmaps, as well as leveraging data analytics and business intelligence tools like Looker Studio, Power BI, and Appsheet. Adept at integrating Sales and Operations Planning (S&OP) and Production Planning and Control (PPCP) strategies within organizational frameworks. Native proficiency in Portuguese, fluent in Spanish, and conversational in English.

  • Project Manager
    3/1/2018 - 7/1/2019

    Oversaw management of Commercial, Planning (PPCP), Purchasing, and Factory departments. Led projects for industrial ventilation equipment and low voltage electrical panel systems. Held technical responsibility for Electrical Engineering, demonstrating strong leadership in managing cross-functional teams.

  • Analyst Production Control
    6/1/2017 - 2/1/2018

    Responsible for internal project management, production scheduling and control, assembly line sequencing, production system (TPS), engineering changes, and packaging for parts. Utilized quality tools including FMEA, 8D, 5 WHY, 5W2H, 6M, A3, DMAIC, PDCA, GEMBA WALK, and GENCHI GENBUTSU.

  • Senior Project Coordinator
    5/1/2021 - Present

    Coordinated IT projects and implementation programs for both national and international clients, involving constant interaction with global teams. Developed dashboards and conducted data analysis, leveraging business intelligence methodologies. Served as Product Owner and Scrum Master for various internal initiatives and client process improvements. Implemented IT governance practices and adeptly managed projects using agile methodologies including Scrum and Kanban. Worked extensively with user stories and applied lean principles to optimize processes.

  • Project Manager
    11/1/2020 - 5/1/2021

    Managed project and commercial operations for electrical engineering services, spanning low, medium, and high voltage projects. Demonstrated technical expertise in electrical systems design and execution, ensuring compliance with industry standards and regulations. Developed skills in project management software, budgeting, and cost estimation, along with mastering tools such as AutoCAD and MATLAB for design and simulation purposes. Employed analytical skills to assess project feasibility, monitor progress, and ensure timely delivery within budget constraints. Cultivated proficiency in contractual negotiations, stakeholder communication, and risk management. Additionally, implemented quality control measures and safety protocols to maintain high standards of project execution and client satisfaction.

  • Contract Manager
    3/1/2020 - 11/1/2020

    Oversaw monitoring of operational performance and adherence to agreed-upon deadlines, implementing corrective actions as needed. Conducted regular meetings with both the client and project team to ensure alignment and resolve issues. Managed both the physical and financial performance of the project, incorporating effective risk management strategies and ongoing development and monitoring of the project schedule. Handled contract addendum management, ensuring timely updates and compliance.

  • General Manager
    8/1/2019 - 12/1/2019

    Oversaw comprehensive company management and strategic planning, ensuring the organization, control, and execution of key activities across all departments. Provided HR and operational support, developing and monitoring strategic key indicators. Prepared and presented detailed results and management reports to shareholders.

  • Project Manager
    11/1/2016 - 6/1/2017

    Demonstrated expertise in the planning, scheduling, control, and execution of automated filling machine projects for pharmaceutical and cosmetic products. Managed project timelines and schedules, identified and defined key project activities, and implemented effective risk management strategies. Ensured strong financial health of projects by monitoring budgets, controlling margins and costs, and identifying savings opportunities. Maintained direct client communication to ensure project alignment and satisfaction.

  • Project Manager
    6/1/2008 - 11/1/2016

    Developed expertise in project management, including creating and maintaining schedules as well as overseeing financial management. Executed monthly closing of project results, prepared detailed reports on margins, performance, and deviations, and managed future cost projections along with accounting and managerial provisions control. Gained hands-on experience with monitoring manufacturing stages and maintaining regular contact with customers to ensure project alignment and satisfaction.

  • Electrical and Electronic Engineering at Salesian University Center of São Paulo
    2011 - 2015

  • IT Governance at Cruzeiro do Sul University
    2021 - 2022

  • Process Management at Cruzeiro do Sul
    2022 - 2022

  • MBA in Chief Data Officer at Cruzeiro do Sul University
    2023 - 2023

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