Raphael T.QA Engineer
Skills
IT professional with fifteen years of experience, encompassing two years in software development and twelve years in Quality Assurance. Expertise as a QA Tech Leader, demonstrating thorough knowledge of the roles and responsibilities of a Functional Test Analyst, along with proficiency in test automation.
Specializes in various IT sectors, including Banking/Fintech, Payment Methods, ISO8583, Insurance, Retail, Publishing, Travel Services, and Enterprise Resource Planning (ERP) systems. Experienced in setting up and integrating new QA areas, as well as managing Testing and Change Management processes. Demonstrates strong leadership qualities with an ability to effectively manage teams, communicate clearly and objectively, empathize with colleagues, develop innovative solutions, exhibit resilience, and maintain a strong sense of product ownership.
Possesses comprehensive knowledge in QA and project management, employing best practices grounded in Agile methodologies such as Scrum, Kanban, and Objective and Key Results (OKR), as well as traditional Waterfall approaches.
Key competencies include Process Mapping & Implementation, Indicators & Metrics, Test Artifact Creation, Coverage Mapping/Traceability Matrices, Test Plans for various testing types including Functional, Usability, Exploratory, Black Box, Grey Box, and Regression (APIs), both for web and mobile platforms. Additional skills encompass Effort Estimations, Defect Management, and the development of verification scripts for Oracle databases.
Senior Test Analyst
2/1/2022 - 5/1/2023
Managed testing processes and tracked bugs efficiently using established test management and bug tracking tools. Analyzed project scope by assessing stories and gathering business rules in collaboration with the Functional Analyst and Product Owner. Planned and estimated testing efforts for functional tests, using mental maps to organize project and testing strategy. Developed comprehensive test plans and modeled test cases based on Behavior Driven Development (BDD), along with creating test data to validate functionality.
Evaluated evidence and managed incidents, ensuring prompt resolution and monitoring of defects. Prepared and delivered detailed project status presentations. Operated within an Agile methodology, following the Scrum framework, and participated in project alignments, document reviews, and Scrum ceremonies. Worked closely with the development team, fostering cooperative activities to ensure project success.Senior Test Analyst & Tech Lead
6/1/2014 - 3/1/2015
Led web and mobile project teams, managing test teams and overseeing bug tracking and demands. Created and implemented test processes, developed metrics, and designed status reports, solidifying a robust QA methodology. Conducted project scope analysis and story studies, managing test coverage and developing detailed test plans and test case models. Executed tests, analyzed evidence, and issued comprehensive reports, continuously updating and creating test documents. Controlled and reported on productivity, defects, and impacts, trained professionals, and implemented various solutions and tools. Played a key role in the development of Tech Day initiatives.
Developed proficiency with tools such as TestLink, Microsoft Test Manager, Jing, Redmine, Scrumy, Trello, and Microsoft SQL Server. Conducted extensive testing on mobile applications including App Ticket Car, App Ticket Up, and App VoceQPad, as well as web platforms like the Incentive Platform and Adm VoceQPad.Senior Test Analyst & Tech Lead
11/1/2019 - Present
Developed comprehensive skills in both Waterfall and Scrum methodologies, focusing on analyzing project scopes and functional requirements while managing test case coverage and creating detailed project Mind Maps. Responsible for planning functional tests, estimating test efforts, and modeling test cases. Proficient in executing tests across API, Front-End, and Mobile platforms, including detailed analysis of evidence and logs and the generation of reports and incident documentation.
Managed daily development progress, coordinated user acceptance testing (UAT) activities, and efficiently handled team and demand management, actively removing impediments to ensure optimal team performance. Contributed to defining and monitoring team goals and participated in preparing diverse project management materials, including estimates, test control documents, and employee-related materials. Took the lead in managing environments and deploying branches into staging environments, ensuring smooth operations.
Skilled in participating and leading meetings, scrum rituals, and ceremonies, while conducting one-on-one feedback sessions with employees. Utilized a variety of tools including SQL Server, Oracle SQL Developer, Jira, X-ray, Confluence, Bitbucket, Xmind, Testlink, Postman, SoapUI, MIRO, and Visual Studio Code (Swagger). Contributed to testing multiple digital projects, specifically focusing on various client and administrative portals, QR code updates, broker search projects, investor profile projects, and pension simulator projects.Senior Test Analyst
5/1/2019 - 11/1/2019
This role involved test management and bug tracking, as well as analyzing project scopes and business rules in collaboration with Functional Analysts or Product Owners. Responsibilities included planning functional tests, estimating test efforts, and developing mental maps related to projects and test plans. Creation and updating of test documentation and BDD-modeled test cases were essential tasks, along with the development of test data. Goal control was managed via Burndown charts, and duties encompassed evidence analysis and occurrence management, as well as monitoring defects.
Additionally, the role required creating and presenting project status updates, aligning project goals, and revising documents. Participation in Scrum ceremonies and cooperative activities with the development team were part of daily operations. This position emphasized opportunities for improvement and thorough analysis of activities. The project team operated within an Agile methodology using the Scrum framework.
Proficiency was developed in tools such as Ubuntu (Linux), Testlink, Xmind, Jira, and MySQL Workbench. Gained experience in testing tools specific to RAC (Rent a Car) operations.Leader/ Manager of QA and Processes
2/1/2018 - 5/1/2019
Led the development, implementation, and coordination of a new Software Testing Process employing agile methodology within Scrum and Kanban frameworks. Responsibilities included the creation, updating, and validation of plans, scope, and test scenarios, along with the coordination and monitoring of functional test executions across multiple parallel projects, engaging with business, design, and development teams. Ensured the consistent monitoring of project activities and their deliveries, effort estimation for testing, and defect tracking. Utilized goal control through Burndown charts and conducted comprehensive collections and analysis of metrics. Skillfully managed meetings, project alignments, document reviews, and monitored Scrum ceremonials, while creating and presenting project statuses. Designed process mappings and activity flows, prepared organizational manuals and procedures, and analyzed activities to identify improvement opportunities. Orchestrated user acceptance testing activities, provided technical support to testers, and allocated resources efficiently, aiming for team balance and synergy. Contributed to career development by creating career plans, forming Test Analysts, providing training and continuous career advancement opportunities via DOJO sessions, and conducted interviews and monitored the selection process. Utilized a suite of tools, including Azure DevOps Server (TFS 2019), SQL Server 2017, 5W2H, Trello, MarkDown, Beyond Compare, Postman, and SoapUi, to augment project execution and delivery.Senior Test Analyst
9/1/2016 - 2/1/2018
Managed test processes and bug tracking while analyzing project scope and business rules in conjunction with the team and stakeholders. Demonstrated expertise in test architecture for payment methods, leading to meticulous test planning and estimation. Developed comprehensive Test Plans and modeled Test Cases, including the creation and execution of test data. Conducted thorough test executions via APIs, front-end interfaces, and mobile platforms. Analyzed evidence and managed occurrences, ensuring detailed documentation updates. Prioritized user experience (UX) in product testing, maintained validation environments during the Pre-Staging phase, and operated within an Agile Scrum framework. Collaborated effectively with the development team and participated in digital product implementation for Android and iOS applications, including smartphones and tablets.
Showcased proficiency with various tools such as SQL Server 2014, SQL Server Profiler, Setis Transaction Simulator, PuTTY, Trello, Jira, SoapUI, Snagit 9, IIS Manager, Team Foundation Server 2017, Beyond Compare, and Event Viewer. Tested critical tools and applications including the Private Label Project, the Pernambucanas Card for Android and iOS, and the Pernambucanas Proposal Application for Android tablets.Senior Test Analyst & Tech Lead
9/1/2015 - 4/1/2016
Developed proficiency in test management, encompassing tests, bugs, and demands. Expertise in the creation and implementation of comprehensive testing methodologies and processes, including defining metrics and creating status report models. Demonstrated skills in defect control and reporting, productivity analysis, and impact assessment. Undertook thorough project scope analysis and use case studies, leading to the development of detailed test plans and the modeling of test cases, including the creation of test data using JSON scripts.
Conducted extensive testing via API and front-end, ensuring rigorous examination and validation of functionalities. Demonstrated proficiency in evidence analysis, incident management, and report issuance. Played a key role in maintaining and updating test documentation.
Leveraged a range of tools including TestLink, Mantis Bug Tracker, Jing, LINQPad, Postman, and SoapUi to support testing activities. Tested web platforms with a focus on a microservices tool using artificial intelligence for credit operations, designed to facilitate payment methods and conditions between Brazil and the USA.Senior Test Analyst & Defect Manager
5/1/2013 - 7/1/2014
Developed expertise in defect management, controlling and reporting on productivity, defects, impacts, and deployment versioning. Played a key role in the creation and implementation of processes, elaboration of metrics, and participated in the implementation of agile methodologies such as RUP and Kanban. Analyzed project scope, developed comprehensive test plans, and requested test scripts. Conducted thorough test executions, analyzed evidence, logs, and bitmaps, and was responsible for updating and creating test documents and issuing detailed reports.
Utilized tools including Setis Transaction Simulator, Star Team, Putty, and SSH for both Win32 and Unix platforms. Tested electronic payment systems such as FE-POS, used for processing sales with various types of payment cards including credit, debit, and benefit cards like meal, food, and fuel, as well as Private Label transactions. Additionally, tested the FE-PDV TEF software that integrates commercial automation systems with acquiring networks for transaction capture.Mid-Level Test Analyst
2/1/2012 - 6/1/2012
Analyzed project scope through in-depth Use Case studies. Managed comprehensive test case coverage including creation of detailed test plans and test data modeling. Executed various test scenarios, analyzed test evidence, identified and reported occurrences, and generated detailed reports. Consistently monitored daily development progress and test execution to ensure alignment with project timelines and quality standards.Analyst & Team Leader of Testing
5/1/2011 - 11/1/2011
Managed the analysis of project scope and test case coverage. Specialized in the development of comprehensive test plans and modeling, followed by rigorous test execution, evidence analysis, issue generation, and the issuance of detailed reports. Responsible for daily tracking of development progress and test execution, including requesting version generation for test execution. Oversaw the release and approval process for system version deployment.
Information Systems at Presbyterian University Mackenzie
2011 - 2015Quality Management at Paulista University
2017 - 2020
Robot Framework - From Basic to Advanced at QAninja
10/1/2022Corporate Feedback in Practice at Prime Control
10/1/2022Managerial Skills at Prime Control
10/1/2022Assertive Leadership at Prime Control
10/1/2022Decision Making at Prime Control
10/1/2022Management and Development of People at Prime Control
8/1/2022Resolution of Conflicts with Difficult People - Complete at Udemy Brasil
4/1/2022Foundations of Leadership + Extra Negotiation Course at Udemy Brasil
2/1/2022Leadership Trail at Prime Control
1/1/2022Agile SCRUM Methodology at Prime Control
1/1/2022Mindmaster Mind Maps at Udemy Brasil
6/1/2019Ruby for Beginners at Udemy Brasil
6/1/2019Linux for Beginners at Udemy Brasil
5/1/2019Complete Course on Software Testing + Automated Tests at Udemy
3/1/2018Microsoft Test Manager & Team Foundation Server at Dot-insight
10/1/2014Management of Teams and Demands at Catho
5/1/2014Project Scope Management at Fundação Getulio Vargas
7/1/2013Quality in Services at Fundação Getulio Vargas
4/1/2013
Raphael is available for hire
Hire Raphael T.
All Howdy Candidates are vetted for skills and english proficiency.
