Raul L.

Full-stack Product Engineer

Senior full-stack Developer
4/1/2021 - Present

Technical leadership and specialization in software development involved the incorporation of best practices in DevOps, provisioning infrastructure as code, and efficient management of cloud services. Developed proficiency in building robust web applications using Node.js, Fastify, and Express, coupled with the implementation of modern interfaces via NextJS/ReactJS and TypeScript to ensure optimized user experiences. Integrated GraphQL for efficient API queries and mutations.

Led multiple machine learning projects through coordination and implementation of frameworks such as Python, FastAPI, scikit-learn, and TensorFlow. Managed and optimized MySQL databases while leveraging Firebase services for backend support.

Ensured scalable and secure application deployment on Google Cloud Platform (GCP) and utilized Terraform for declarative and reproducible infrastructure management. Facilitated a seamless continuous integration and delivery process (CI/CD) by maintaining consistent infrastructure across environments.

Enhanced project management and team collaboration through Agile methodologies, specifically Scrum, including conducting sprints, daily stand-ups, and retrospectives to maintain transparency and alignment within the team.

In essence, demonstrated expertise in modern application development technologies, advanced cloud infrastructure management using GCP and Terraform, and Agile project management contributed to creating a highly efficient, scalable, and adaptable technological environment.

Co-founder
2/1/2019 - Present

Achieved significant technical proficiency in developing websites and web applications utilizing React, GatsbyJS, NextJS, Node.js, Go Lang, and Rust. Demonstrated expertise in creating robust mobile applications for iOS and Android platforms using Flutter and Dart. Designed and implemented powerful NoSQL databases, including Firebase, DynamoDB, and MongoDB. Enhanced Language Model (LLM) systems, contributing to critical machine learning projects. Delivered comprehensive support to small and medium enterprises, empowering their market presence through advanced technology solutions such as artificial intelligence and pre-trained models from the Hugging Face community. Delivered full-scale digital transformation by developing web pages and mobile applications to support business needs. Recognized for exceptional problem-solving abilities, identifying and addressing common challenges with innovative solutions, ensuring customer satisfaction. Skills in various languages, frameworks, and technologies are leveraged to offer holistic freelance services, driving client success and growth.

Technical Support Analyst
6/1/2014 - 4/1/2021

Advanced skills in computer network maintenance, demonstrating an analytical and systematic approach to solving connectivity and performance problems, from switches to endpoints, ensuring the integrity of IT infrastructure and business continuity. Developed and implemented custom scripts for the automation of logical processes, reflecting a deep understanding of programming logic and algorithms. This expertise facilitates the identification of patterns and the abstraction of complex problems into efficient and scalable solutions, significantly contributing to the optimization of workflows and reduction of operational costs. Proven experience in customer service required an ability to actively listen and communicate complex solutions in an understandable manner, crucial for providing exceptional technical support, building trustful relationships, and promoting customer satisfaction.

Configured and managed servers in Linux and Microsoft Windows environments, applying best practices and rigorous methodologies to ensure security, stability, and scalability of systems. Rapid adaptation to technological changes and application of programming logic knowledge to automate administrative tasks highlight a capacity for innovation and continuous improvement. Demonstrated strong interdisciplinary collaboration skills by working closely with developers, system analysts, and database administrators to create a synergy between hardware and software, ensuring that programming logic was effectively integrated into infrastructure needs.

Exhibited excellent time management and project prioritization skills, crucial for successfully navigating the software development life cycle, from conception to implementation and maintenance, while maintaining an unwavering focus on quality and delivery within established deadlines.

Technician
1/1/2010 - 11/1/2012

Specialist in providing first and second-level technical support, demonstrating proficiency in diagnostics, problem solving, and end-user satisfaction through effective communication. Excelled in translating complex technical issues for users with varying technical skill levels. Managed microcomputer maintenance logistics, integrating meticulous planning and flexibility to ensure uninterrupted operations and resource optimization for peak efficiency.

Developed strong collaborative relationships with team members, suppliers, and stakeholders, resulting in a cohesive work environment and a well-managed supply chain. Applied an analytical and methodical approach to incident and problem management, enabling rapid risk identification and mitigation. This approach helped minimize downtime and maximize user productivity.

Extensive experience in creating detailed technical documentation and standard operating procedures for support and maintenance, significantly contributing to a robust knowledge base and enhanced service efficiency. Exhibited commitment to continuous professional development, keeping abreast of the latest trends and innovations in microcomputer technology and customer support practices, showcasing a dedication to excellence and constant improvement.

Office Assistant
1/1/2007 - 12/1/2009

Expertise in the accurate and timely accounting of financial documents, ensuring transactions adhere to accepted accounting principles and current standards, reflecting a firm commitment to data integrity and regulatory compliance. Developed exemplary attention to detail and organizational skills, essential for the meticulous review of documents and maintenance of precise financial records, facilitating effortless audits and providing reliable data for strategic decision-making.

Cultivated effective time management and prioritization abilities within dynamic work environments to meet critical deadlines for accounting closures and financial reporting without sacrificing accuracy. Demonstrated collaborative proficiency by working closely with finance teams and other departments, ensuring fluent and transparent communication that enhances interdepartmental alignment and operational efficiency.

Maintained up-to-date knowledge of tax laws and accounting regulations, showcasing continuous learning and adaptability in a field characterized by constant regulatory updates and evolving best practices. Spearheaded the development and implementation of accounting processes and filing systems to improve document retrieval and information management, highlighting proactivity and innovative problem-solving skills in addressing document management challenges.

Physics at University of São Paulo
2013 - 2020