Renata B.Product Manager
Skills
An eight-year tenure in customer care management and a robust seven-year background in quality assurance underscore extensive experience in guiding both teams and processes. A two-year term as a product manager within Agile teams further complements this expertise. With a comprehensive understanding of B2B, B2C, B2B2E, and SaaS segments, particularly within the health technology sector, current focus areas include pet health insurance.
The term Product Manager is not an educational institution, instead, it is a job title. If you meant something else or have another query regarding educational institutions, please provide more details.
7/1/2023 - Present
Developed proficiency in data analysis using Clarity, GA4, and Power BI. Demonstrated expertise in product discovery with PD, and successfully created roadmaps and backlogs focused on OKRs and company goals. Facilitated alignment with stakeholders on objectives and development plans, serving as a communication bridge across all product contact areas. Conducted agility ceremonies, performed software testing, and produced comprehensive product documentation.The term Product Manager is not an educational institution, instead, it is a job title. If you meant something else or have another query regarding educational institutions, please provide more details.
7/1/2021 - 7/1/2023
Gained expertise in B2B product management and platform development, including the effective prioritization of squad tasks and the organization and conduct of agile ceremonies. Demonstrated ability to monitor product performance by defining, implementing, and tracking key metrics. Led the creation and updating of comprehensive documentation related to product and squad deliveries. Effectively communicated product updates and deliveries with various interested areas. Collaborated with Technology and Product Designers to develop strategic product roadmaps and refine product strategies. Worked closely with Product Designers during discovery phases to validate hypotheses and identify business opportunities. Excelled in understanding and clarifying demands for new features and bug fixes with both internal and external clients using data-based behavior analysis. Acted as the main product contact for other departments, efficiently resolving or directing product-related inquiries. As a squad leader, removed impediments, facilitated agile ceremonies, and created processes to improve workflow, ensuring the team operated smoothly and effectively.Senior Test Analyst
2/1/2019 - 7/1/2022
Developed expertise in modeling and executing functional and integration tests of API and Web using Java and Selenium. Gained proficiency in manipulating relational databases and collecting business data to inform quality process decisions. Provided support to the development team and product area by documenting business rules and workflows. Utilized management tools Jira and Confluence effectively. Served as an Agile team leader, focusing on removing impediments and strategizing optimal approaches for monitoring key performance indicators.Quality Analyst
11/1/2015 - 1/1/2019
Managed the test team and worked on various banking product projects, including internet banking, mobile banking, branches, self-service platforms, portals, insurance, capitalization, fees, cards, and digital account opening. Developed automated tests in Java and Ruby for both front-end and back-end applications, and conducted integration tests involving databases. Demonstrated proficiency in querying and writing in SQL and PostgreSQL databases, both relational and non-relational. Worked on the functional and technical specification of validation support tools such as Mass Manager and Test Manager, covering activities like testing, re-testing, result analysis, and regression testing. Monitored incidents in both validation and production environments. Architected and designed test scenarios based on product knowledge, utilizing BDD (Behavior-Driven Development). Planned activities, developed schedules, and reported statuses. Additionally, closely monitored the implementation of systems in production environments, ensuring smooth deployment and operation.
Computer Science at Cruzeiro do Sul University
2018 - 2023Information Technology at Tera
2022 - 2022The word Produto is Portuguese and translates to Product in English. However, if you are referring to an educational degree, please provide the specific name or term of the degree for an accurate translation. at Product Camp BR
2022 - 2022Technology and Product at PM3 Courses
2022 - 2022Information Technology at Impacta Technology
2020 - 2020
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