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Ricardo B.
UX Designer

Amazon Aws
Figma
Adobe XD
Sketch
Bio

User Experience Designer with a focus on technology, innovation, and problem-solving. Specializes in crafting user-centered experiences with an emphasis on usability and accessibility, spanning from initial discovery phases to high-fidelity prototyping. Brings diverse industry experience, having collaborated with both digital startups and major corporations. Educational background includes a postgraduate degree in Interaction Design and an undergraduate degree in Information Technology. Demonstrates proficiency in design system structuring, documentation, and seamless integration with design and development teams. Well-versed in front-end development, particularly in utilizing JavaScript with VueJS, HTML, and CSS to create interactive components and platforms.

  • Product Designer
    5/1/2023 - Present

    Led the design processes and implementation of the User Experience culture within the organization. Conducted research to identify opportunities and managed a comprehensive backlog of tasks. Organized processes to ensure the effective execution of all design stages across various projects. Structured, applied, and created the Design System using Figma, with a strong focus on usability and accessibility in component development. Utilized Design Thinking tools, including the Double Diamond framework, to enhance solutions and improve deliverables. Created high-fidelity prototypes through Figma for precise interface definition. Defined and crafted interfaces using WordPress/Elementor and developed responsive front-end websites.

  • UX/UI Designer
    12/1/2022 - 5/1/2023

    Led the design processes and spearheaded the implementation of a user experience culture within the organization. Utilized Design Thinking tools, including the Double Diamond model, to enhance solution development and delivery improvements. Developed chatbot, WhatsApp, and IVR flows, and defined the tone of voice for various communication channels, leading to significant improvements in writing processes. Successfully restructured back-office workflows to optimize efficiency.

  • UX/UI Designer
    10/1/2021 - 11/1/2022

    Structured, applied, and created a comprehensive Design System using Figma, prioritizing usability and accessibility in component development. Utilized diverse discovery techniques and tools such as CSD Matrix, user interviews, benchmarking, metrics monitoring, Golden Circle, and True North to gather and analyze user needs. Defined user journeys employing tools like User Flow and Blueprint. Developed wireframes and conducted usability testing with a strong focus on accessibility and content writing. Created high-fidelity prototypes to define interfaces for various company platforms, including banking and transaction services such as Home, Login, Pix, Open Finance, Bond journey, Income report, Opt-in, and Receipts.

  • UX/UI Designer
    4/1/2021 - 10/1/2021

    Led the creation, documentation, and management of Design System components to ensure consistent design application across the platform in alignment with the UX team. Established and managed the company's accessibility guild to cultivate an accessibility-focused culture, ensuring interfaces and communication channels cater to diverse user needs. Conducted research and developed an accessibility checklist for the Design System to guide designers and developers in component structuring. Designed high-fidelity prototypes to define interfaces for various company platforms, including Knowledge Management and Student Area.

  • UI Engineer/ Frontend Developer
    8/1/2020 - 4/1/2021

    Developed a structured and user-friendly Design System using Figma, with a strong emphasis on usability and accessibility to enhance component development. Architected and documented components utilizing Vue.js, while also engaging in front-end development to create responsive websites. Defined and designed user interfaces through WordPress and Elementor. Managed and documented Design System components, ensuring consistency and coherence with the UX team’s specifications across the application. Collaborated closely with the Knowledge Management team to design and structure a Document Repository, creating an interactive platform and establishing procedural flows using SharePoint, PowerApps, and Power Automate.

  • Frontend developer
    10/1/2019 - 8/1/2020

    Led the creation and development of a comprehensive financial system, designing an interactive tool to monitor fund inflows and outflows, which streamlined the tracking of internal indicators, registration of invoices, orders, calls, and purchase orders. Developed responsive front-end websites with a focus on user experience and interface usability enhancements. Defined and created interfaces utilizing WordPress and Elementor, significantly improving user experience techniques for the development of furniture prototypes. Demonstrated expertise in database administration, including mapping of the conceptual model and its implementation into the physical model, ensuring efficient data management and access.

  • System Analyst
    2/1/2014 - 8/1/2018

    Managed the deployment of an operational portal with a focus on Management Information System (MIS) and Business Intelligence (BI). Took charge of front-end development for the portal, emphasizing user experience through research and evaluation techniques. Performed data validation, generation, construction, and updating of managerial and operational reports utilizing tools such as Power BI and SQL Server.

  • Sharepoint Analyst
    7/1/2010 - 1/1/2014

    Oversaw EPM (Enterprise Project Management) using SharePoint, leveraging Project Professional and Microsoft SharePoint for project office applications. Analyzed and developed projects centered on the Microsoft SharePoint platform, engaging directly in database administration, schedule updates, and business report creation. Conducted requirement gathering, process mapping, and data modeling to assess the performance of implemented systems. Utilized SharePoint Designer for platform creation, Microsoft InfoPath for form standardization, and Project Professional to monitor various projects effectively.

  • IT Assistant
    1/1/2009 - 6/1/2010

    Administered the corporate portal utilizing tools such as VMWare and Database management systems. Managed the availability of computer resources through comprehensive support, user registration, server administration, and operating platform maintenance.

  • Interaction Design at Pontifical Catholic University of Minas Gerais
    2019 - 2020

  • Information Technology at FUMEC University
    2012 - 2016

  • UI Specialist at Deploy UX
    12/1/2023

  • Design System Specialist at Meiuca
    2/1/2022

Ricardo is available for hire

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