Rodrigo O.
DevOps Engineer

Skills

Microsoft Azure

Amazon Aws

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Bio

An IT professional with over 15 years of extensive experience, demonstrating a profound passion for technology and a steadfast commitment to continuous learning. Dedicated to mastering new concepts and tools, this individual excels in applying creativity to solve complex problems and tackle diverse challenges.

IT Infrastructure Analyst
4/1/2022 - Present

Led the Infrastructure team for a Brownfield migration project, transitioning SAP ECC hosted on OCI to SAP 4Hana Rise mode on AWS. Integrated over 200 Linux servers into Active Directory for enhanced access control and automation using Ansible. Developed an application for provisioning Virtual Machines in a VMware HCI Cluster using Terraform and Python, managed on a Kubernetes cluster with Ingress, and deployed through Jenkins. Initiated the Observability chapter with Datadog, correlating logs, metrics, and traces of applications. Automated various administrative routines for Office 365, Exchange Online, and Active Directory using PowerShell. Reduced cloud costs by optimizing provisioned resources and applying best practices from Well-Architected frameworks. Maintained Oracle Databases for six months. Coordinated a Disaster Recovery test of Oracle Databases from Exadata on OCI to a local Exadata, as well as SAP applications from OCI instances to local VMware. Work and deliveries followed Agile methodologies.
IT Consultant - Networks and Infrastructure
1/1/2013 - 4/1/2022

Designed and executed comprehensive Firewall, Network, and Infrastructure projects while also delivering advanced Level 3 Technical Support. Developed proficiency in maintaining and implementing Firewalls including Sophos, Sonicwall, Cisco, Aker, and Blockbit. Configured, maintained, and troubleshooted routers and switches from prominent vendors such as Cisco, HP, and Dell. Successfully delivered new IT infrastructure projects on both on-premise and cloud environments like Azure and AWS. Managed 24-hour customer support and conducted monthly reviews of client IT infrastructures to ensure optimal performance and security.

Ensured high-quality documentation of all changes made within client environments, keeping records updated and accurate. Provided guidance and resolution for complex problems and queries from internal Level 1 and Level 2 teams, acting as a pivotal intermediary between clients and manufacturer support. Utilized a technical environment comprising Azure, AWS, Docker, VMWare, and Hyper-V Virtual Machines. Demonstrated expertise in Windows and Linux systems, Active Directory, DNS, Certificates, Cisco IOS, Dell Switches, Ubiquiti Unifi Access Points, A10 Thunder Load Balancer, Veritas Backup Exec, Bitdefender, and Symantec Endpoint Protection.
IT Consultant - Networks and Infrastructure
1/1/2010 - 12/1/2012

Delivered technical support for over 20 clients on a 24/7 basis, managing and reviewing client IT infrastructure monthly. Spearheaded the implementation of new technologies within clients' environments, ensuring seamless integration and improvement of existing systems. Maintained high-quality, up-to-date documentation for all modifications made within client environments, guaranteeing transparency and future ease of access. Provided guidance and resolution for issues and inquiries raised by the Level 1 team, facilitating efficient problem-solving and knowledge transfer. Acted as an intermediary between clients and manufacturer support, ensuring effective communication and issue resolution. Developed expertise in managing Servers and Storage, Virtualization, Active Directory, DNS, DHCP, Firewalls, Switches, Corporate Backup, Corporate Antivirus, and Monitoring systems.
Internship - Web Developer
12/1/2008 - 12/1/2010

Responsible for developing and maintaining web applications for both external and internal users, including the implementation of new features for Public Site and Intranet. Developed new functionalities for existing web applications. Demonstrated technical expertise in PHP and MySQL, and utilized Microsoft SQL Services for database management. Showcased front-end development skills through the use of HTML, CSS, and JavaScript, supplemented by proficient use of JQuery for dynamic web content.