Samanta R.
Front-end UX Engineer

Skills

Figma

Amazon Aws

Samanta is available for hire

Meet Samanta R.

All Howdy Candidates are vetted for skills and english proficiency.

Bio

A Product Design Specialist with extensive experience in comprehensive product development, encompassing phases from initial discovery and strategic planning to construction and market launch. Adept at addressing both product and business challenges through technical knowledge and design methodologies, this specialist is responsible for crafting service strategies, identifying opportunities, and implementing solutions.

Proficiency in discovery processes, journey mapping, and designing navigation flows is demonstrated across both web and mobile platforms, with a particular focus on anticipating exception scenarios. The specialist effectively leads research efforts, conducts testing, validates user hypotheses, and analyzes data to inform design decisions.

Collaboration on sustainability-focused and innovative projects is a key strength, alongside the ability to articulate ideas clearly and develop, build, and present compelling deliverables. Technical expertise in design and prototyping tools enables the strategic application of visual elements to client solutions, with a deep understanding of visual design in its various forms.

With a commitment to continuous improvement and a customer-centric approach to problem-solving, this specialist operates as an agent of change. Creativity, resilience, and collaboration are central to their professional ethos, driving innovation in every project undertaken.

Product Designer | BU Banking (Digital Business Account | Digital Personal Account)
2/1/2023 - Present

Responsible for end-to-end digital product design encompassing research, UX, and UI. Gained experience in discovery, defining and designing navigation flows, and forecasting exception scenarios, tailored for both web and mobile platforms. Expertise in monitoring research, conducting user tests, facilitating user dynamics, validating hypotheses, and analyzing data. Engaged in continuous interaction with stakeholders, peers, and partners through regular presentation of deliverables.
Product Designer | Investment Funds Division
8/1/2022 - 3/1/2023

Developed proficiency in benchmarking competitive strategy and ideation. Defined and designed user journey flows and use cases with a focus on error scenario anticipation across Web and Mobile platforms. Demonstrated expertise in monitoring research, applying tests and dynamics, and validating hypotheses through data analysis. Facilitated continuous interactions with stakeholders, peers, and partners, and delivered compelling presentations of progress and outcomes.
Product Designer | Customer Service Department • ChatBot
5/1/2022 - 8/1/2022

Developed expertise in monitoring service processes through chatbot technology, improving response efficiency and customer satisfaction. Conducted in-depth benchmarks and desk research on competitor strategies, providing valuable insights for strategic planning. Carried out guerrilla research at Expert/2022, gathering critical on-the-ground data. Documented and analyzed the collected information, delivering comprehensive presentations to inform decision-making. Demonstrated proficiency in data analysis and presentation tools to support strategic initiatives.
Operations and Services Operator | Checks • Frauds • Risk and Loss Prevention
6/1/2013 - 5/1/2022

Executed full formalistic processes of the check sheet, ensuring accurate and complete documentation. Verified entries for correct filling, scrutinized erasures, and conducted thorough analysis of the issuer’s signature. Enhanced risk and loss prevention through detailed fraud analysis and retention techniques. Made critical decisions regarding the approval for payment or the necessity to return checks based on identified discrepancies.
Operations and Services Operator | Account Opening • Digital Account • Powers • Frauds
6/1/2008 - 6/1/2013

Gained expertise in analyzing and verifying necessary documentation for account opening, including signature verification and document fraud analysis. Contributed to risk and loss prevention by meticulously reviewing PAC sheets to determine the release or return of documents. Enhanced skills in maintaining compliance with regulatory requirements and developed a keen eye for identifying discrepancies in documentation.